TV Audio and Sound FAQ
For assistance with audio and sound settings and troubleshooting, please select a topic from the list below:
- ARC (Audio Return Channel)
- Audio Format
- Closed Captioning
- Connect Audio Devices
- Distorted Audio
- No Audio
- Settings
IMPORTANT: For any model-specific information regarding any of the steps in these solutions, refer to the supplied operations manual. Manuals are posted on your model support page.
IMPORTANT: These solutions may not apply to all models. Check Applicable Products and Categories for each solution for details.
ARC (Audio Return Channel)
- What Is the Audio Return Channel (ARC) Feature?
- How to use and troubleshoot issues when using HDMI ARC
Audio Formats
- What is DTS X or Dolby Atmos Audio Format?
- Sound is output as Dolby Digital Plus 2 channel audio when I play HE-AAC 5.1 channel music file format
- How do I set Dolby Dynamic Range?
- What is DTS X or Dolby Atmos Audio Format?
Closed Captioning
- Closed Captioning (CC) Doesn't Display on the Screen
- Unable to view closed caption information on the TV when using an HDMI connection.
- Display Closed Captions/Subtitles for TV broadcasts and internet video services on your TV
- Change the Closed Caption Text Size of Streaming Apps on an Android TV
Connect Audio Devices
- Connect a Sound Bar to Your TV
- Hear TV Sound Through the A/V Receiver or Home Theater System Speakers
- How to get audio from both the headphones and soundbar speaker system
- What is the difference between FIXED and VARIABLE audio output?
Distorted Audio
- The audio and video on my TV are out of sync or there's an audio delay
- The timing of the audio and picture does not match when a home audio system is connected to the Android TV using an HDMI connection.
- How can I test the picture and sound quality of my TV?
- A Popping or Crackling Sound Is Heard When Changing Channels Using a Cable Box
No Audio
- No Sound from the TV When I Use an HDMI Connection
- The TV Doesn't Output Sound Through the Optical Output
- TV Speakers Have No Sound or Low Volume
- Dolby Digital Audio Doesn't Work on My Netflix Movie
- The Android TV has no sound during playback of videos from a USB device.
- The sound from the TV is not heard on the Sound bar speaker system.
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