Article ID : 00021332 / Last Modified : 07/23/2019

Unable to turn on a powered USB hard disk drive (HDD) when connected to the TV.

    NOTE: Not all TVs are supplied with a USB input that supports a USB HDD. To see if your TV supports the use of a USB HDD, check the specifications or the instructions manual supplied with the product.

    The TV is designed to supply USB2 standard power of 5 volts at 500mA (2.5 W).

    If the external USB HDD exceeds 500mA (2.5W), an external power supply must be used.