Please select a topic below for troubleshooting and assistance with audio and sound settings:
ARC / eARC
(Audio Return Channel)
Audio Formats like
Dolby® & DTS®
Closed Captioning &
Text to Speech
Audio format videos
Audio format articles
Closed captioning & text to speech articles
- How to display Subtitles (Closed Captions)
- Closed captioning (CC) doesn't display on the screen
- Display Closed Captions / Subtitles for TV broadcasts and internet video services on your TV
- Change the closed caption text size of streaming apps on an Android TV
- Screen reader for an Android TV
- Turn off voice narration when changing volume, channels or browsing the menu
Connect Audio Devices
Connect audio device articles
- Can I use Bluetooth headphones, speakers, and soundbars with my Android TV or Google TV?
- How to listen to your TV through headphones and the TV speakers, soundbar, or another audio device at the same time
- How to connect audio and video devices to a TV
- Connect a Sound Bar to Your TV
- How do I hear TV sound through the A/V Receiver or Home Theater System speakers?
- How to get audio from both the RF headphones and soundbar speaker at the same time
- What is the difference between FIXED and VARIABLE audio output?
- There is no sound from the TV while streaming or casting apps
Distorted audio articles
- The audio and video on my TV are out of sync or there's an audio delay
- TV audio drops out, there is no audio, or audio is out of sync
- The timing of the audio and picture does not match when a home audio system is connected to the Android TV using an HDMI connection.
- How can I test the picture and sound quality of my TV?
- A Popping or Crackling Sound Is Heard When Changing Channels Using a Cable Box
No audio articles
- No sound or audio from the source device when connected to the TV with an HDMI cable
- My TV doesn't output sound through the DIGITAL AUDIO OUT (OPTICAL) port
- TV speakers have no sound or low volume
- Dolby Digital Audio Doesn't Work on My Netflix Movie
- The Android TV has no sound during playback of videos from a USB device
- What Soundbar does the A/V Sync setting on My Android TV support?
- Soundbar troubleshooting guide