Article ID : 00152691 / Last Modified : 10/15/2020

Can't get new channels on my TV

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Follow the steps according to your TV type to add new channels.

    Android TV™ Models

    1. On the supplied remote, press the HOME button.
    2. Select Settings, or the Gear icon icon.
    3. The next steps will depend on your TV menu options
      • Select Watching TVChannel setupAuto tunningDigital.
      • Select Watching TVChannelsChannel setupAuto tunningDigital.
      • Select Watching TVChannelsChannel setupDigital setupDigital tunningDigital auto tunning.
      • Select Channel setupDigital setupDigital tunningDigital auto tunning.

    Other TV Models

    The steps to scan new channels vary depending on the available settings for your TV. Check your manual for model-specific information.

    • Setting A
      1. Press the HOME button.
      2. Under Settings, select Preferences.
      3. Select Channel.
      4. Select Signal Type.
      5. Select Antenna.
      6. Select Add Digital Channels.
      7. Select OK.
    • Setting B
      1. Press the HOME button.
      2. Under Settings, select Preferences.
      3. Select Channel.
      4. Select Signal Type.
      5. Select Antenna.
      6. Select Auto Program.
      7. Select OK.
    • Setting C
      1. Press the HOME button.
      2. Select Settings.
      3. Select Digital Set-up.
      4. Select Digital Auto Tuning.
      5. Select Yes.

    Related Info

    Some channels don't have signal when connected directly to cable or antenna

    *Android TV is a trademark of Google LLC.