Article ID : 00245593 / Last Modified : 03/22/2024Print

BRAVIA TV troubleshooting guide

    Before you start

    Most issues can be resolved by following easy troubleshooting steps.

    • First step: with the supplied remote control, perform a soft reset.
    • This video provides additional basic troubleshooting tips.

    Choose your issue

    If the issue still occurs after resetting the TV or viewing the video, select the issue or symptom below for further troubleshooting:


    If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website.