Article ID : 00016882 / Last Modified : 11/16/2021

How to use the Audio Return Channel (ARC) or Enhanced Audio Return Channel (eARC) feature

    Most devices that support the ARC or eARC feature will have one or more HDMI inputs labeled (ARC or eARC/ARC). Not all TVs and receivers are supplied with the ARC feature or eARC feature. To verify that the receiver and the TV support either feature and for specific steps, check your operation .

    Note: Make sure the A/V receiver has the latest software version installed before using the ARC or eARC feature.

    1. Connect one end of a high quality, high-speed HDMI® cable to the HDMI ARC Out or HDMI Out eARC/ARC connection of the receiver.

      Note: While low quality cables that are not labeled high-speed may work, signal transfer is not guaranteed for the ARC or eARC function. We recommend using a high-speed HDMI cable with Ethernet or an Ultra High Speed cable for guaranteed signal transfer.

    2. Connect the other end of the HDMI cable to the HDMI ARC or HDMI eARC/ARC input of the TV, depending on the model.

    3. Set the HDMI Control setting on the receiver to ON.
      1. On the receiver remote control, press the Menu or Home button.
        • The menu should appear on the TV screen. If not, check your connections.
      2. Select Settings.
      3. Press Enter.
      4. Select HDMI Control or CTR.HDMI.
      5. Press Enter.
      6. Select ON or CTRL ON.
      7. Press Enter.
    4. Set the Control for HDMI setting on the TV to ON.
      1. On the TV remote control, press the Home or Menu button.
      2. Select Settings or Setup
      3. Select HDMI.
      4. Select Control for HDMI.
      5. Select ON.

    Additional troubleshooting steps are available if there is no sound when using a TV or audio system using the ARC feature.