Article ID : 00188959 / Last Modified : 01/06/2023Print

Error: 1106 appears when trying to view streaming services on my TV

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Error: 1106 may appear when playing videos from an app or when Refresh Internet Content is performed.

    Follow these instructions to resolve the issue:

    1. On the supplied TV remote, press the HOME button.
    2. Select Help.
    3. Select Customer Support.
    4. Select Internet Connectivity Symptoms.
    5. Then press the Enter button.
      • The connection diagnosis starts and your TV will display the results.
    6. Follow the steps according to the results: