How do I restart or power reset my Android TV or Google TV?

You can use the TV remote control or TV menu to perform a restart or unplug the TV power cord and plug it back in to perform a power reset.

The restart and power reset sequences are an important part of TV troubleshooting as your TV runs the Android™ OS, which is also used in many smartphones and tablets. As with these devices, a restart or power reset  of your Android TV is an effective method to resolve issues including (but not limited to):

• The picture doesn't appear
• Only the sound is output
• The remote control doesn't work
• An app is slow, buffering, or not loading

Before you start

• Make sure the TV is turned on.
• Remove any external USB storage devices from the TV.

Restart or Power reset your TV

Restart

Select the method depending on your TV.

• Restart the TV with the supplied remote control:
  • Press and hold the POWER button until Power off appears on the screen
  • Press and hold the POWER button until a menu appears → select Restart
• Restart using the menu. On the remote:
  • Press (Quick Settings) → Settings → System → Restart → Restart
  • Press HOME → Settings → About → Restart → Restart
  • Press HOME → Settings → Device Preferences → About → Restart → Restart

• Note: When restarting with the remote or menu, the TV will automatically power off and back on after a short time.

Power Reset

• Unplug the TV power cord from the wall outlet, wait two minutes, then plug the power cord back in.