Article ID : 00145689 / Last Modified : 01/17/2020

How to access the Amazon Prime app on an Internet video device

    Follow these steps to access the Prime Video app.

    1. Using the supplied remote control, press the HOME or MENU button.
    2. Select Video, Application, My Apps or Apps.

      NOTE: The title of this menu selection will vary based on your model.

    3. Select Prime Video.
    4. Register or login using an Amazon Prime™ account.
    1. Write down the 5-Character Registration code provided from the device.
    2. Using a computer go to
    3. Sign-in with an active e-mail address and password or click No, I am a new customer.
    4. Enter the 5-Character Registration code written down on step 1 in the Registration Code box to link the device with the Amazon account.
    5. Click Continue.