Your Android TV™ device may not respond to the Amazon Alexa™ commands if you have network issues in your home. To resolve this issue:
- Use a different wireless router
- Reduce the number of devices connected to the same router
Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!
