IMPORTANT: If you have an Android TV™ model, use the How do I power reset my Android TV article instead.
Follow these steps to perform a power reset.
- Turn off the TV.
IMPORTANT: For a projection TV that uses an internal lamp, wait 5 minutes after turning off the TV to allow the lamp to cool before continuing.
- Unplug the TV power cord from the electrical outlet.
- Let the television remain without power for 60 seconds.
- Plug the power cord back into the electrical outlet.
Note: If your TV was previously plugged into a power strip or surge protector, plug it directly into the wall outlet instead in case the power strip or surge protector was causing a problem.
- Turn on the TV.
Note: If the issue is not resolved, then check the BRAVIA TV Troubleshooting Guide article for additional troubleshooting options.