IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
Check the Common issue section, then select the appropriate issue depending on when the problem occurred.
- Common issue
- Issue 1: When the image is out of focus from the beginning
- Issue 2: When the image was in focus at first but has become out of focus after using the projector
Regardless of the situation, first, check the following:
If the front of the unit is not parallel to the screen, the image will be out of focus. It also causes the center and four corners of the screen to be out of focus at the same time. For more details, check the following:
Check the installation environment, and make sure the issue is resolved using your preferred images.
If the issue is not resolved, service may be required.  Go to Product Repair.