The original remote control is missing and a particular operation cannot be performed without it.
Some features on the television may be unable to be operated without the original supplied remote control. However, it may be possible to control some features if the front of the TV provides buttons to access the menu or display options. Consult the instruction manual of the TV for specific information. Manuals are posted on your model support page.
- A remote for your other Sony products may be able to control the television that is missing the remote.
- Visit Sony® Parts and Accessories Sales to purchase a replacement remote control.  Go to Parts and Accessories.