Audio issues, such as imbalanced sound, volume adjustments, and noise
Note: If the issue you are having is a volume difference between the left and right earbuds, refer to the There is a difference in volume between the left and right sides, or the bass (low frequency) sound is insufficient article.
Select the appropriate headphones type or model for troubleshooting steps:
The volume cannot be adjusted Sound skips when using the headphones Noise is heard from the headphones