Connect the USB cable to a different AC adapter or computer USB port
If you have a different AC adapter, connect the USB cable to it and check if you can charge your speaker. If you are using a computer to charge, try a different USB port.
Is the speaker charging?
- Yes, the speaker is charging.
- The previous AC adapter or computer USB port may not be functioning properly. Contact the manufacturer.
- No, the speaker doesn't charge.
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