Article ID : 00228640 / Last Modified : 07/15/2020

Disconnect the audio cable and then reconnect it

    Make sure to connect the audio cable firmly to the devices.

    speaker - audio cable - mobile device

    Does the speaker produce sound?

    • Yes, the speaker produces sound.
      • Poor connection caused the issue. This occurs when the plug isn't clean so make sure to clean the audio cable plug regularly using a dry cloth.
    • No, the speaker doesn't produce sound.


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