Article ID : 00246112 / Last Modified : 05/21/2020

The available time of the headset is short even if it is fully charged

    The power consumption of the battery can be saved by changing the headset settings or use methods. Check the following.

    Turn off sound settings on the Headphones Connect app

    • Note_S Music playback time when fully charged.

    CodecNoise canceling function/Ambient Sound ModeAvailable operating time
    AACNoise canceling function: ONMax. 9 hours
    AACAmbient Sound Mode: ONMax. 9 hours
    AACOFFMax. 13 hours
    SBCNoise canceling function: ONMax. 9 hours
    SBCAmbient Sound Mode: ONMax. 9 hours
    SBCOFFMax. 13 hours

    About 60 minutes of music playback is possible after 10 minutes charging.

    Store the headset in the charging case after use

    Always store the unit in the charging case after use. Otherwise, it will be mistakenly recognized as being in use and will not transfer to the power saving mode