Connect the headphones to two devices simultaneously (multipoint connection)

Use a multipoint connection to the headphones for each device when you want to listen to music on a Walkman and be able to switch to answer a call from your smartphone.

1. Pair the headphones with both devices.
2. On the smartphone device with the Sony | Headphones Connect app installed, play a video, a song, or make a phone call to establish a Bluetooth connection with the headphones.
3. Open the Sony | Headphones Connect app and in the Systems tab enable Connect to 2 devices simultaneously.
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4. Wait a few seconds as it reconnects and the app reopens showing that your smartphone is the first source connected, then tap or press the arrow next to Device Currently Being Connected to open Manage Connected Device.
   
5. Select the Walkman from the list of paired devices.
6. Return to the dashboard and confirm that the second connected device is the Walkman, and then press Play to start playing a song from the smartphone.
   
7. To switch to playback from the Walkman, pause the music on the smartphone and then press Play on the Walkman.
8. When the Walkman plays, the Headphones Connect dashboard shows that source 2 is active.
   

You can now listen to music from either source and if you get a call, simply tap the touch sensor control panel on the headphones two times (quickly) to answer.

The music playback function and phone call function are connected simultaneously when you connect the headphones to a smartphone. To use one phone for listening to music and the other phone for phone calls, you will need to set one phone to Call audio and the other phone to Media audio.

1. Pair the headphones with both phones.
2. Choose which device you want to listen to music or watch videos from and then play a song or make a phone call to establish a Bluetooth connection.
   • This will be the device you use to play Media audio.
   • The remaining battery charge of the headphones will be displayed correctly on this device when using the multipoint connection.
3. Open the Sony | Headphones Connect app.
4. Touch Settings → Device connection → Bluetooth → setting icon next to the model name. For example WH-1000XM4.
   
5. On the Paired devices screen, uncheck Call audio.
   
6. Operate the same phone to terminate the Bluetooth connection.
7. On the second phone, perform an operation to establish a Bluetooth connection with the headphones.
   • This will be the device you use to take phone calls.
8. Open the Sony | Headphones Connect app again.
9. Touch Settings → Device connection → Bluetooth → setting icon next to the model name.
10. On the Paired devices screen, uncheck Media audio.
11. Operate the first phone to establish a Bluetooth connection with the headphones.
    Note: Both phones are connected to the headphones with only one function available (call audio on one, media audio on the other).

You can now listen to music from one phone and then if you get a call from the other one, you can tap the touch sensor control panel on the headphones two times (quickly) to answer the call.

To use the multipoint connection with an Android phone and an iPhone, you will need to change the settings on the Android phone so that only one of the functions (Call audio or Media audio) is working. Connect the Android phone before connecting the iPhone because the iPhone can't be set to connect to only one function.

1. Pair the headphones with both phones.
2. On the Android phone, play a song or make a phone call to establish a Bluetooth connection.
3. Determine if this device will be used for phone calls or media and then open the Sony | Headphones Connect app and set it accordingly.
   1. Touch Settings → Device connection → Bluetooth → setting icon next to the model name. For example WH-1000XM4.
      
   2. On the Paired devices screen, select the appropriate function:
      • uncheck Call audio if you want to use the phone for songs or videos.
      • uncheck Media audio if you want to use the phone for calls.
4. On the iPhone, play a song or video to establish a Bluetooth connection with the headphones.
   • This device is now connected for the function that the Android phone isn't connected to.

Pair the headphones with the phone and then the computer. Pairing instructions may vary depending on the operating systems of both devices. If you need assistance with pairing either device, check the product manuals .

1. Pair the headphones with the phone.
2. Pair the headphones with the computer.
3. Open the Sony | Headphones Connect app and enable Connect to 2 devices simultaneously.
   
4. In the Status tab, touch or tap Device Currently Being Connected.
   
5. Select your computer from the list of Paired devices.
   
6. Confirm that both devices are connected in the Device Currently Being Connected section of the app.
   

You can now listen to music from either source and if you get a call, simply tap the touch sensor control panel on the right side of the headphones two times (quickly) to answer.