Sony

Search History

Products

Support

      • TVs
      • Home Cinema & Soundbars
      • Blu-ray™ & DVD Players
      • Projectors
      • Headphones
      • Portable Audio Player
      • High Resolution Audio
      • Wireless Speakers
      • 360 Reality Audio
      • Audio Systems
      • Audio Components
      • Digital Voice Recorders
      • Boomboxes, Radios & Portable CD Players
      • Home Cinema & Soundbars
      • Gaming Gear
      • Interchangeable-lens Cameras
      • Lenses
      • Compact Cameras
      • Vlog Cameras
      • Handycam® Camcorders
      • Action Cam
      • Cinema Line Cameras
      • Camera Accessories
      • Creators’ Cloud 
      • Camera Remote SDK
      • Car Audio
      • Memory Cards, Storage & Cables
      • Spatial Reality Display
    • All Products
      • All Products
    • Professional Products & Solutions
      • Professional Products & Solutions
  • PlayStation
    • Support
      • Support
    • Community
      • Community
    • Sony Group Site
      • Sony Group Site
    • Sony Design
      • Sony Design
    • Sony Professional
      • Sony Professional
    • PlayStation
      • PlayStation
    • Sony and the Environment
      • Sony and the Environment
    • Sony Pictures
      • Sony Pictures
    • Sony Music
      • Sony Music

Sony SupportBluetooth Headphones

WH-CH720N

WH-CH720N Wireless Noise Cancelling Headphones

  • Specifications
  • Product Highlights
All

Downloads

Manuals & WarrantyQuestions & Answers
Product Alerts

Popular Topics

Will the headphones charge when the message "A USB device has exceeded the power limits" is displayed on the connected computer?
How do I replace the earpads or earbuds on my headphones?
How to use Bluetooth headphones for video calls on a computer
Headphones troubleshooting guide
Guide to using Amazon Alexa with wireless headphones
What is the maximum communication range of the Bluetooth connection?
Frequently Asked Questions About Audio Devices With Bluetooth Function
How to pair (connect) my Bluetooth wireless headphones with another device

Product Alerts

  • End of support for Windows 8.1 and earlier operating systems
  • Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd.

Downloads

  • All
  • System Software
Release Date
  • Firmware Update to Version 1.0.8Release Date: 03/01/2023
    03/01/2023
  • Sony | Headphones ConnectRelease Date: 05/24/2023
    05/24/2023

Support by Sony App

Get notifications about the latest firmware updates, product alerts, and more. Download the app today!
  • Product Repair

    Repair information and service assistance

  • Contact Support

    Product support & customer relations

  • Register a Product

    Keep track of all your products in one location

  • \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n

    Parts & Accessories

    Product information and sales assistance

  • Community

    A place where you can find solutions and ask questions

  • Support by Sony (Mobile App)

    Get Support Content on the Go!

    Get it on Google PlayDownload on the App Store

  • Contact Support
  • Parts & Repair

Videos

[VIDEO] How to Bluetooth pair your WH-1000XM5 Noise Canceling Headphones
> Watch this video in the article
[VIDEO] Unboxing and setup of the WH-1000XM5 Noise Canceling Headphones
> Watch this video in the article
[VIDEO] Use the Multi-point connection feature with the WH-1000XM5 Noise Canceling Headphones
> Watch this video in the article
[VIDEO] How to Bluetooth pair the LinkBuds S Truly Wireless Noise Canceling Earbuds
> Watch this video in the article

Please accept Youtube cookies to watch this video

Access your cookie preferences below and make sure to switch on the Youtube cookie under the 'Functional' section.

Where To Buy

  • See Authorized Retailers

News & Info

  • Press Releases
  • About Sony
  • Product Support
  • Product Manuals
  • Product Registration
  • Newsletter sign up
  • Accessibility

Other Sites

  • Professional Products & Solutions
  • PlayStation
  • Sony Pictures
  • Sony Music
Canada
  • EN English
  • FR Français
  • Careers
  • Contact Us
  • Company Info

Follow us on Pinterest

View Pins

Follow us on Twitter

Tweet

Visit us on Twitter

Subscribe on YouTube

Visit us on YouTube

Like us on Facebook

Visit us on Facebook

Follow us on Instagram

View on Instagram


Sony Group Portal Site Sony Group Portal Site

  • WEBSITE USE T&CS
  • TERMS AND CONDITIONS OF SALES
  • PRIVACY POLICY

© 2023 SONY OF CANADA LTD.

We're sorry

Our site is not optimized for your current browser. We recommend downloading and installing the latest version of one of the following browsers:

Our site is not optimized for your current browser. A newer version of your browser may be available

Chrome
Chrome

Chrome

Download the latest version

IE
IE

Internet Explorer

Download the latest version

Firefox
Firefox

Firefox

Download the latest version

Apple
Safari

Safari

Download the latest version

Proceed with current browser for nowProceed with current browser for now