Headphones troubleshooting guide
Click on the topic to view the Troubleshooting:
- No Power
- Can't Charge
- Bluetooth pairing issues
- No Sound,
or Sound is only heard from one side - Noise Canceling is insufficient
- Audio (imbalanced sound, volume adjustment, noise)
- Microphone does not work
- Physical Damage
If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website.
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