181

3.9 based on 181 customer reviews

97
25
21
12
26
Performance

Poor

Design

Good

Ease of Use

Good

Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.

Most Helpful Positive
0

Great Picture!

KD55X750H 22/08/2020 by Carolyn20 (USA) Verified Purchaser Verified

I purchased this wanting a 4K TV, and I am so pleased with the picture and sound. I think it was a fantastic price for what you get. Sony is very dependable.

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

7

0

Most Helpful Critical
0

Worse than X750F

KD65X750H 16/07/2020 by Mix M (USA) Verified Purchaser Verified

I received this TV as a warranty exchange for my X750F which failed and was deemed "unrepairable" by the repairman Sony sent. While this TV is faster than previous Android TV models, it becomes inhibited by the fact that some apps, such as Amazon Alexa, are not supported on this model. The panel I received has a ripple in the backlight so in pure black scenes you see strikes of grey. Banding is present and occurs with any gradient. I also noticed a weird effect where objects, especially humans behind a shadow turn black/white in the shadowed areas. Otherwise, the colors are extremely oversaturated, and faces can appear pink while darker scenes appear very blue. This occurs on the TV tuner and Netflix (All apps as well). The TV tuner seems improved and is faster to tune OTA channels. Casting is not good. It was not good on the X750F and it seems as if it hasn't changed. On my X850E, everything shows great and casting is perfect. The cheaper 750 series doesn't seem to be worth it. If possible, pay extra for the 800 or higher models. HDR content is all right but transfers and exaggerates all the picture issues mentioned above. Sound is adequate, but if you are using this for a living room setup, a Speaker bar or home theater is advised. If possible, get a higher-class model or look elsewhere. The speed and performance are great, but a lack-luster video makes this a poor choice. A side note: I tried submitting this review with an overall rating of 2- stars and it would not let me. Since the TV picture quality is poor anyways, I put it at 1- star.

Picture Quality

Poor

Sound Quality

Average

Features

Good

Design

Excellent

Ease of Use

Excellent

5

0

191 Customer Reviews

Models

0

Android tv not good

KD65X750H 18/06/2022 by Sejkumari (Canada) Verified Purchaser Verified

I bought this tv last year and it’s not working.every time when I turn on the tv it’s lodging and I contact internet every 20 minutes. I have to restart every time.

Picture Quality

Average

Sound Quality

Poor

Performance

Poor

Design

Poor

Ease of Use

Poor

0

0

Response From Sony North America Customer Support
20/06/2022

Hi Sejkumari, Thanks for reaching out. We're sorry to hear that you're having network issues with your TV. To isolate this issue, please check the link below and follow the troubleshooting steps:

https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/articles/00151038



Also, we recommend that you always update the TV to the latest software version. For your reference, please refer to the link below:

https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/downloads/00017095


Hope this helps,

Regards,
-Craig
Social Support

0

Less than two years later, it’s dead

KD55X750H 08/04/2022 by Besheer (USA) Verified Purchaser Verified

Wifi is dead, onscreen info such as volume is dead, the tv has just crapped out. Still a good picture, but there’s nothing to play on it unless you have a cable box or Apple TV.

Picture Quality

Good

Sound Quality

Fair

Features

Poor

Design

Poor

Ease of Use

Poor

0

0

Response From Sony North America Customer Support
08/04/2022

Hi Besheer,

Thank you for choosing and purchasing our X750H 4K HDR LED TV.

We are sorry to hear that you're having multiple issues with your TV. This is definitely not the experience we'd like you to have.

It is difficult for Sony or any other manufacturer to quote the life expectancy for a product. Certain variables, such as the amount of use (or lack thereof) a product receives and the environmental conditions in which a product is being used, play a part in the life expectancy of a product.

In the meantime, you may find the follwoing link helpful to troubleshoot your problem.

Sound: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00023579

Network: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00151038

You may consider having the TV checked by an Authorized technician, please visit https://us.esupport.sony.com/support/s/service?language=en_US to locate a servicer near you.

Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:

Sincerely, Erin

0

Great product

KD55X750H 01/03/2022 by Alexz123 (USA) Verified Purchaser Verified

Glad that I purchased it ready to go right out of the box

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

Response From Sony North America Customer Support
02/03/2022

Hi Alexz123, Thank you for the awesome review! The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! -Sam

0

Great Picture!

KD65X750H 19/01/2022 by BC98 (Canada) Verified Purchaser Verified

Love the TV but it won't connect to my Bose Soundbar or any other bluetooth speaker

Picture Quality

Excellent

Sound Quality

Average

Features

Average

Design

Good

Ease of Use

Fair

0

0

Response From Sony North America Customer Support
20/01/2022

Hi BC98,

We're sorry to hear about this issue. The KD65X750H Bluetooth Profile supports the Version 4.2; HID (mouse/keyboard connectivity)/HOGP (Low Energy device connectivity)/SPP (Serial Port Profile). Unfortunately, this TV is not capable connecting to the Bluetooth Speaker.

The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before.

Thanks for choosing Sony!

0

Pictures goes black

KD65X750H 10/01/2022 by Capt H (USA) Verified Purchaser Verified

Bought tv in April. Great picture and sound. However, have to unplug tv at least once a week to reset it (screen goes black). Shouldn't have to do that with new tv. Technical service says just update it each time. Getting old real quick.

Picture Quality

Good

Sound Quality

Good

Features

Fair

Design

Excellent

Ease of Use

Average

1

0

Response From Sony North America Customer Support
13/01/2022

Hi Capt H,
 
Thank you for choosing and purchasing Sony X750H Bravia LED Ultra HD TV.
 
We regret to hear that you are having an issue with your Sony Bravia TV. This is definitely not the customer experience we want you to have. The current firmware for your Sony TV is the version 60423. If your Bravia is outdated, please perform a software update. We also recommend turning on the "Automatically check for updates" or "Automatic software download" to make sure your TV will get the updated firmware as soon as it becomes available. Check here for more details: https://www.sony.com/electronics/support/articles/00119543.

Should you need further assistance, you can email email the below information to socialsupport@am.sony.com together.

Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
 
Case Number:
Full Name:
Sony.com Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H: 
 
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
 
Thank you for letting us help assist you.
 
Sincerely,
Vincent 



Thank you,

Vincent
Sony Social Media Team

0

Brilliant Television with smart features!

KD65X750H 08/01/2022 by m19anand (USA) Verified Purchaser Verified

I like the picture quality and sound quality of sony.

Picture Quality

Excellent

Sound Quality

Good

Features

Good

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
08/01/2022

Hi m19anand,

Great! We're glad that you like the sound and picture quality of the TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony!

-Ralph

0

Vertical Bar

kd75x750h 30/12/2021 by AP1981 (USA) Verified Purchaser Verified

I bought this TV 13 months ago. TV now has has a vertical bar when TV is on. I followed all troubleshooting suggested. Sony said, TV needs servicing but it will not be covered under warranty since it has been over a year. Unsatisfied answer!

Picture Quality

Average

Sound Quality

Good

Features

Good

Design

Excellent

Ease of Use

Average

1

0

Response From Sony North America Customer Support
03/01/2022

Hi AP1981,

Thank you for choosing and purchasing our X750H Ultra HD Smart TV. This is definitely not the news that we would like to hear. The television only have 1 year limited warranty. To further assist you, we recommend visiting our Eservice website to locate a repair center near you.

https://us.esupport.sony.com/support/s/service?language=en_US

Regards,
David

0

Great price, poor quality really

KD55X750H 02/11/2021 by Cubone77 (USA) Verified Purchaser Verified

I know 750 is entry level so picture quality I can’t ask for much, it’s a great value for that. However, the basic UI is not stable and constantly jumps to home screen without reason. I may have a lemon but I’ve heard similar stories of those I know that has Sony TVs. Also, this tv doesn’t support Disney+ nor Bluetooth audio output, just beware

Picture Quality

Good

Sound Quality

Excellent

Features

Fair

Design

Excellent

Ease of Use

Fair

3

0

Response From Sony North America Customer Support
03/11/2021

Hi Cubone77,

We regret to hear that it hasn't performed to your standards. Your feedback is greatly appreciated. You can adjust the picture settings of the TV to tailor-fit the picture quality to your needs. You may find this link helpful:

https://helpguide.sony.net/tv/gusltnr1/v1/en-us/07-02_02.html

The Disney+ app can be downloaded from the Google Play Store app.

Unfortunately, only specific Sony TVs are designed for Bluetooth audio output. Please refer to this link for more information:

https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00175078?model=KD-55X750H&category=televisions-projectors-lcd-tvs-android-

For the issue regarding the TV going back to the home screen, perform a factory data reset:

https://www.sony.com/electronics/support/televisions-projectors/articles/00159487

If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Sony.com Username:
Telephone Number:
Sony TV Model Number:
Issue:
Additional Information regarding your experience with your KD55X750H.

Sincerely,

-Ralph
Sony Social Support

0

Not the Sony of yesterday

KD65X750H 22/10/2021 by Elm111 (USA) Verified Purchaser Verified

Not the quality of previous Sony TV’s I have called Sony 6 or 7 times, TV would not turn on , picture was black. Glad I got warranty on this set.

Picture Quality

Average

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Average

3

1

Response From Sony North America Customer Support
24/10/2021

Hi Elm111,

We're sorry to hear about what happened. This issue might isolate with the troubleshooting steps provided from this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/articles/00153674

We're glad that you got your warranty. In any case that your need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Sony.com Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X750H:

We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

0

Extraordinary TV!!!

KD65X750H 21/10/2021 by Jesus29 (USA) Verified Purchaser Verified

My best friend recommended me a Sony TV and my expectations was covered!!!

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

1

Response From Sony North America Customer Support
22/10/2021

Hi Jesus29,

You made the right choice! The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony!

-Ralph

0

Piece of garbage

KD55X750H 12/10/2021 by silentbob68 (Canada) Verified Purchaser Verified

Constant issues with this tv. Horrible quality, sound issues, input problems, screen pixelating, fixed 2 times within a year, wont give me a refund. NEVER AGAIN

Picture Quality

Poor

Sound Quality

Poor

Features

Poor

Design

Poor

Ease of Use

Poor

0

0

Response From Sony North America Customer Support
15/10/2021

Hi silentbob68,

We regret to hear that you're having issues with the TV. This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. In this case, please follow the BRAVIA TV troubleshooting guide to isolate and resolve this issue:

https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00200862

If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:

Sony.com Username:

Telephone Number:

Sony Model Number:

Additional Information regarding your experience with the X750H:

We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

Sincerely,

Jay

0

Not what I expected

kd75x750h 29/09/2021 by Kalder74 (Canada) Verified Purchaser Verified

My first SONY TV purchesed in April 2021, Ghosting showing on dark areas of the image. by August the Screen started showing lines across the top and bottom of the screen, then a moving band started to jump from the bottom portion. The problem fades gradually as the TV is on. However the horizontal lined pattern that showed bottom and top at first, expands into the whole screen.

Picture Quality

Poor

Sound Quality

Good

Features

Average

Design

Average

Ease of Use

Average

0

0

Response From Sony North America Customer Support
29/09/2021

Hi Kalder74,

Thank you for choosing and purchasing our X750H 4K HDR LED TV.

We are sorry to hear that the TV screen started showing lines across the top and bottom. This is definitely not the viewing experience we'd like you to have. We’d love to help you troubleshoot your problem and turn your experience around.

In the meantime, please follow the steps below to troubleshoot the lines on the screen.
On the supplied remote control, press the HOME button to view the TV menu screen.
If the lines also appear on the menu screen, there may be an issue with your TV.

Perform a power reset or restart of your TV.
Run the Self Diagnostics option on the TV (not available on all models).
Press the HOME button again to display the menu screen.
Reference: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x750h/articles/00032635

May we also contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



Full Name:

Best Buy Username:

Telephone Number:

Sony TV Model Number:

Additional Information regarding your experience with the X750H:




We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!


Sincerely,

Erin

0

Excellent picture & sound, ease of setup.

KD55X750H 06/09/2021 by SN50 (USA) Verified Purchaser Verified

We have owned nothing but Sony TV's never been let down. Couldn't pass the sale at the PX for this TV. The TV went into our bedroom to replace a 46" that we bought over 12 years ago, the 46" went into my wife's office.

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

2

0

Response From Sony North America Customer Support
06/09/2021

Hi SN50, We appreciate you being a long time Sony fan. We're glad that you like the picture, sound quality, and ease of setup. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever more! Thank you for choosing Sony! Erin

0

Niceee

KD55X750H 11/08/2021 by Ferdous (USA) Verified Purchaser Verified

Brought it 1 month back. Features almost good. I have satisfied.

Picture Quality

Average

Sound Quality

Average

Features

Average

Design

Average

Ease of Use

Average

3

1

Response From Sony North America Customer Support
11/08/2021

Hi Ferdous,

Thank you for your positive review!

We are extremely pleased you are satisfied with the superb performance of our X750H.

The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before!

On this site, we can assist customers in the US and Canada. In case you need assistance with your TV, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.

Thank you so much for your purchase and for choosing Sony!

- Romeo

0

Picture is awesome!!!

KD55X750H 27/07/2021 by MRSMILEY232 (USA) Verified Purchaser Verified

I got this tv 5 months ago March 2021. I love Sony tv’s. I have a older 52” Sony XRB Bravia, I had for 12 years already. It’s still going strong. So my Sony 55” tv I just got my wife for our bedroom. The Volume continues to turn off during watching a show. I been dealing with this for 4 months already. I just need a replacement or need it fixed. Sony warranty keeps having me reset the tv, change settings on my tv, and finally a complete original manufacture reset and my volume still don’t work write. I want a New 75” Tv for my living room, but my wife said NO Sony. Because of the tv in our bedroom. I was looking at the X950. But so disappointed

Picture Quality

Excellent

Sound Quality

Poor

Features

Good

Design

Good

Ease of Use

Good

2

1

Response From Sony North America Customer Support
28/07/2021

Hi MRSMILEY232,



Thank you for sharing your feedback on using your X750H. We're sorry to hear you are experiencing issues with the volume level lowers by itself when watching a show. Please allow us to help you and turn this into a better experience. To make sure your TV runs as smooth as possible, we highly recommend downloading and installing the latest software for the TV.



May we contact you to help further? If so, please email the below information to socialsupport@am.sony.com.

Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



Full Name:

Sony.com Username:

Telephone Number:

Sony TV Model Number:

Additional Information regarding your experience with the X750H:



We are sorry for the inconvenience and hope to speak to you to resolve this matter.

We appreciate you and thanks for letting us help assist you.



Sincerely,

Jess

0

okay

kd75x750h 02/07/2021 by Nick Vitale65 (USA) Verified Purchaser Verified

TV is ok but the adaptors not working great. the USB ports and some of the others keep playing up.

Picture Quality

Average

Sound Quality

Average

Features

Fair

Design

Good

Ease of Use

Fair

0

0

Response From Sony North America Customer Support
04/07/2021

Hi Nick,

Thank you for choosing and purchasing Sony X750H Bravia LED Ultra HD TV.

We are sorry to hear that the adaptors of your Bravia TV are not working great. We need more details about the issue with your TV so we can better assist you.

In the meantime, please ensure that your TV has the latest firmware by performing a software update. The software update includes key features, applications, bug fixes, and feature improvements. Visit this link for more details: https://www.sony.com/electronics/support/articles/00119543. We can also perform a power reset by following the guide from this link: https://www.sony.com/electronics/support/articles/00114591.

May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.

Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Sony website Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H:

We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

Thank you for letting us help assist you.

Sincerely,
Vincent

0

Quality Engineer

KD55X750H 14/06/2021 by Abadan (USA) Verified Purchaser Verified

I bought this Sony TV in May 15, 2021. It is good but does not work well with other sound bar. Sounds come out later.

Picture Quality

Good

Sound Quality

Average

Features

Average

Design

Good

Ease of Use

Good

0

2

Response From Sony North America Customer Support
14/06/2021

Hi Abadan,

We’re sorry to hear you are experiencing some audio issues. We value your input an appreciate the feedback. Good to know you like the features of the TV. If the sound is delayed on your soundbar, there are a number of circumstances that can cause the audio and video to be out of sync. To troubleshoot and resolve the issue, follow the instructions provided from this article here: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00026069

Also, check that your TV is running the latest firmware for optimum performance. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for sharing your feedback and for choosing Sony! -Jess

0

DEFECTIVE TV

KD55X750H 09/06/2021 by BARILOCHE (USA) Verified Purchaser Verified

i'M VERY DISSASTIFIED WITH THE PURCHASE. TV TURN OFF AND I WAS NEVER ABLE TO TURN IT ON. REPORTED SITUATION TO SONY AND WAITING FOR DECISION TO GET A REFUND FROM THE PURCHASE AT BEST BUY IN P,R, OR A REPLACEMENT PART CASE #07027278

Picture Quality

Poor

Sound Quality

Poor

Features

Poor

Design

Poor

Ease of Use

Poor

4

4

Response From Sony North America Customer Support
11/06/2021

Hi ARILOCHE,

Thank you for reaching out Sony. We do apologize for any inconvenience this may have caused you. This is definitely not the experience we want our customers to have with us. We'll check it right away and will do the best possible for you.

May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.

Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Sony.com Username:
Telephone Number:
Sony TV Model Number:
Case Number:
Issue:

We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony.

Sincerely,
Kris

0

Good, but TV has issues!!!

KD65X750H 04/06/2021 by Simple man (Canada) Verified Purchaser Verified

I have had this TV for several months now and on multiple occasions, it will randomly not turn on. I unplug the power cord and plug the unit back in and then it will turn back on. I'm not sure yet why this happens. I purchased a simple Sony bar and on several occasions the sound, will revert back to TV speakers. No sound from Sony sound bar when playing Sony Blue ray player.

Picture Quality

Good

Sound Quality

Average

Features

Average

Design

Good

Ease of Use

Average

0

0

Response From Sony North America Customer Support
04/06/2021

Hi Simple man, thank you for reviewing the X750H. While we're glad to hear that the TV is good, we regret to hear that you're having an issue with your TV. Please refer to the troubleshooting article below to help fix the power and sound issue.

https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/articles/00023331

https://helpguide.sony.net/tv/gusltnr1/v1/en-us/08-05_01.html

Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Erin

0

30 Hertz? Rediculous.

KD55X750H 25/05/2021 by Otorres58 (USA) Verified Purchaser Verified

The frequency is 30 Hertz as oppose to 60 that is the normal frequency here in the USA. And it shows. Fluidity of motion is not good. To have 1080I @ 60 hz for network OTA channels, I need a converter box. The index feature does not operate consistently. Sound quality leaves much to desired. The picture in and of itself is good. You have correct color, if you know how to adjust the values: contrast and brightness and the like. But, it is 30 hz, and for many stations 480i, because I broke away from cable TV. It is a good TV if you can deal with the morays and poor flow of motion. But I worked in broadcast video when the US was pioneering HDTV, where we jumped from 525 lines of horizontal resolution to 1125. Too bad that, as I was shopping on line for a new SONY, neither Bestbuy nor SONY listed the parameters of this unit.had they done so, I'd never had bought it. Too bad Sony.

Picture Quality

Good

Sound Quality

Average

Features

Average

Design

Average

Ease of Use

Average

0

4

Response From Sony North America Customer Support
25/05/2021

Hi Otorres58,

Thank you for sharing your feedback on using your new Bravia TV. We're sorry to hear you're experiencing some unexpected channel frequencies issues. The X750H panel refresh rate is 60 Hz. This TV features Motionflow XR technology that keeps smooth and sharp details even in fast-moving sequences. Good to know you appreciate the picture quality. To make sure your TV runs as smooth as possible, we highly recommend downloading and installing the latest software for the TV.
https://www.sony.com/electronics/support/lcd-tvs-android-x74xxh_x75xxh-series/kd-55x750h/downloads/00017095

If you're using an over-the-air antenna, make sure the coaxial cable connection is secure and don't use a signal splitter. The antenna may need to be adjusted to improve the video signal quality to 60 Hz. An optional distribution amplifier may also help improve a weak signal. Visit your local electronics retailer for more information or to purchase a distribution amplifier.

If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:

We value you being a Sony customer. We will surely take note of your feedback as we always strive to make this a better experience.

Regards,
Jess

0

MIsleading spec on BlueTooth

KD55X750H 18/05/2021 by Zigaroo (Canada) Verified Purchaser Verified

I bought this TC to two things, one for it's integrated Chromecast and Bluetooth. The vendor's website had for spec that it supported Bluetooth media device when in fact it does not since it does not support the A2DP protocol.

Picture Quality

Excellent

Sound Quality

Excellent

Features

Poor

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
20/05/2021

Hi Zigaroo, thank you for choosing and purchasing our Sony X750h Ultra HD Smart TV. We're sorry to hear this. Unfortunately, this unit does not support the A2DP Bluetooth profile for Bluetooth audio out.

We have our support team that always happy to assist. If there's anything we can do to help, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Sony Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750h

We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!

Sincerely,
Earl

0

Worst product ever!!!!

KD65X750H 15/05/2021 by Amuehlberg (Canada) Verified Purchaser Verified

I am truly disappointed that you would sell a product that has been identified with issues (Wi-Fi does not work, and sound cuts in and out all the time) I will never buy a Sony product again

Picture Quality

Poor

Sound Quality

Poor

Features

Poor

Design

Poor

Ease of Use

Poor

0

0

Response From Sony North America Customer Support
17/05/2021

Hi Amuehlberg,

Thank you for sharing your experience on using your X750H LED 4K Ultra HD Smart TV. We're sorry to hear about the Wi-Fi and audio issues with this X750H. We’d love to help you troubleshoot your problem by isolating your sources and understanding your connections. We value your input and appreciate your feedback.

For audio dropout issues, please check the connected devices and verify the connections. To try and resolve the issue, follow the steps below.

- Turn off your TV and disconnect all devices.
- Unplug the power cord for 2 minutes and then plug it back in.
- If you are using the TV built-in speaker, make sure the sound output is set to TV speakers and not Audio system
Press the (Quick Settings) or ACTION MENU button, then select [Speakers] — [TV speakers].
Press the HOME button, then select [Settings] — [Display & Sound] — [Audio output] — [Speakers] — [TV speakers].
- Check the volume control.
- Press MUTING or MUTE or VOL or (Volume) + button to cancel muting.

If the Wi‑Fi signal on your Android TV device drops or intermittently disconnects, you may find this link helpful: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/articles/00184183.

We also recommend updating the software of the TV. A firmware update improves the functionality and features of your unit. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/lcd-tvs-android-x74xxh_x75xxh-series/kd-65x750h/downloads/00017095

If you are still having the same issue, please follow the instruction below on how to contact us.

May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Sony.com Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X750H:

We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Thank you for your feedback.

Sincerely,
Jess

0

Great TV

KD65X750H 14/05/2021 by JGR18 (USA) Verified Purchaser Verified

We are very happy with this model. Amazing features and performance.

Picture Quality

Excellent

Sound Quality

Good

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
16/05/2021

Hi JGR18, thank you so much for the 5 Star review! We are really thrilled to hear you are very happy with your new X750H! We are also pleased you are satisfied with its incredible features and performance. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before!

Thank you so much for choosing Sony!

- Romeo

0

Nothing but issues

KD65X750H 05/05/2021 by J1015 (USA) Verified Purchaser Verified

I generally buy LG, but a friend talked me into a Sony. Since I have a PS4 that I love I bought a Sony TV. Worst decision ever. I have had nothing but issues. The TV is slow, unresponsive, wrong apps come up or play sound from wrong video, fire stick doesn’t work on it, can’t connect AirPods or other products, there are only two two ports to connect to and they are too close together. The continue watching application never works. I checked to make sure it wasn’t my internet it’s not. I followed all of the unboxing protocols and mounted easily with help, so why it’s such a mess I would love to know. Best Buy didn’t offer a protection plan and I didn’t know you could get one. They were no help at all. I hate this TV but I can’t afford to trash it and Best Buy won’t take responsibility for giving me a crappy TV.

Picture Quality

Good

Sound Quality

Good

Features

Poor

Design

Average

Ease of Use

Poor

2

2

Response From Sony North America Customer Support
09/05/2021

Hi J1015,

Thank you for choosing and purchasing Sony X750H Bravia LED Ultra HD TV.

We regret to hear that you are having issues with your TV. This is definitely not the customer experience we want you to have. Since we are having multiple issues with your TV, we suggest resetting the TV to factory settings to isolate some of these issues: https://www.sony.com/electronics/support/articles/00159487. If the current firmware of our TV is not version 60214, it is outdated. Please perform a software update: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/downloads. The software update includes key features, applications, bug fixes, and feature improvements. Make sure the apps the also updated.

Our X750H has a Bluetooth feature. However, it does not support the Bluetooth A2DP. You can connect Bluetooth mouse/keyboard with your TV but not Bluetooth headphones. The X750H also has 3 HDMI ports (2 Side/1 Rear). If you are having issues with streaming apps, you may find this link helpful: https://www.sony.com/electronics/support/articles/00108468.

We want to make sure you’re taken care of and check on your TV and we need more details about the issue.

May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.

Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Sony website Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H:

We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

Thank you for letting us help assist you.

Sincerely,
Vincent

0

Great TV

kd75x750h 01/05/2021 by Jbizzle940 (USA) Verified Purchaser Verified

I bought this t.v on an Amazon special! Great deal! Great t.v!

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
03/05/2021

Hi Jbizzle940,

Awesome! We are glad you bought this television for a great deal. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before!

Thank you for choosing Sony!
David

0

It will block HD antenna reception & awful sound

KD65X750H 30/04/2021 by AdamInTX (USA) Verified Purchaser Verified

It is almost as if this android TV has blocked this antenna from working. We have three different antennas that pull and 72 channels on our Panasonic TV. We plug-in the same three Terk antennas on this Sony android bravia TV and we get 8 to 12 channels max. sound is awful as we have to crank it past 40 and sometimes that’s still too quiet.

Picture Quality

Excellent

Sound Quality

Poor

Features

Excellent

Design

Excellent

Ease of Use

Poor

0

0

Response From Sony North America Customer Support
03/05/2021

Hi AdamInTX,

Thank you for your review. We are really sorry you are encountering issues with your X750H. This is definitely not the experience we wanted you to have on our premium TV. Let's try to isolate and fix your TV program issue when using an antenna by following the steps provided on the following links:

https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/articles/00023587
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/articles/00258411

For the audio issue, sound quality depends on the signal and content. This issue can be fixed by changing the sound settings according to your preferences. Please check out the link below for more information:
https://helpguide.sony.net/tv/gusltnr1/v1/en-us/07-02_03.html?hl=sound+quality

Should you need further assistance, please email the below information to socialsupport@am.sony.com.

Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Sony.com Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H:

We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

Thank you for letting us help assist you.

Sincerely,

Romeo

0

Great picture

KD55X750H 22/04/2021 by dofcool (USA) Verified Purchaser Verified

Bought around a month ago. Very happy with purchase. Sony makes the best tvs In my opinion.

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
26/04/2021

Hi dofcool, Congratulations on your new X750H! We're glad to hear you're satisfied with your purchase. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony!

Regards,
Sam

0

Best on the market

KD55X750H 21/04/2021 by Jwn3rd (USA) Verified Purchaser Verified

Looked at many others and this had the best picture.

Picture Quality

Excellent

Sound Quality

Good

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

Response From Sony North America Customer Support
26/04/2021

Hi Jwn3rd, Glad to hear that your search was worth it and got the X750H TV! The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for sharing this feedback.  -Carl

0

Easy to operate

KD55X750H 20/04/2021 by waynebobb (USA) Verified Purchaser Verified

The TV I replaced with this Sony required a user's manual and considerable computer skill just to operate. This Sony is relatively straight forward and can be mastered in a short time.

Picture Quality

Good

Sound Quality

Good

Features

Good

Design

Good

Ease of Use

Good

0

0

Response From Sony North America Customer Support
26/04/2021

Hi Waynebobb, Great! Thank you so much for choosing our X70H LED 4K Ultra HD Smart Android TV. We're glad to hear it works great and you find it very easy to operate. At Sony we strive to put forward the best possible products for our customers. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for your purchase! -Jess

0

new much improved remote control

X750H Series 18/04/2021 by jsea (USA)

like rough back and sides feels like remote won't slip out of my hand, moving vol. /chan. buttons higher up makes for a more secure feel in the hand, only draw back is the guide button when pushed doesn't go to that channel and some times only scrolls 3 channels then starts over some times up but not down visa verse, been buying sony products since 1972 so happy with all products

Picture Quality

Excellent

Sound Quality

Good

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
21/04/2021

Hi jsea,
Awesome! We're glad that you like your new TV particularly with the supplied remote. We're also sorry to hear the issues that you are having remote. Please open this link with steps to follow if the TV remote is not working properly, https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/articles/00132426

Should you need further assistance, please email the below information to socialsupport@am.sony.com.

Full Name:
Username:
Telephone Number:
Sony TV Model Number:
Issue:

The X750H TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for choosing Sony! - Kris

0

Annoying to keep unplugging to turn on

X750H Series 17/04/2021 by Ally714 (USA)

Sony makes a great TV, the picture is great the HD ARC connection works great but they really need to get away from google. Initially when we got the TV, there would be a Google "update" and we couldn't turn on the TV with the remote. We had to unplug it from the wall to be able to turn on the TV with the remote. However, the past few days, it's a daily occurence to unplug the TV just to turn it on! This is ridiculous!

Picture Quality

Excellent

Sound Quality

Excellent

Features

Fair

Design

Fair

Ease of Use

Fair

0

0

Response From Sony North America Customer Support
18/04/2021

Hello Ally714,

We do apologize for the inconvenience. Update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Sony Username:
Model Number:
Issue:
Telephone Number:

Regards,
David

0

A great picture, ok speakers

X750H Series 11/04/2021 by Isamjunaidi (USA)

I'm happy with this TV, it has great blacks, great for watching movies. Android OS is great, smooth. Sound is clear and crisp, lacks bass, I paired it with Sony s350 soundbar, now it's perfect. Bluetooth is dumb, it only connects to keyboard and mouse, but I like using HDMI ARC anyway, so for me it's not a big deal. If you wanna one with a good bluetooth connectivity, go for x80, but x80 is IPS, which is bad for movies good for gaming. (grayish rather than blacks) . As always, Sony and HDMI free-cable dilemma

Picture Quality

Excellent

Sound Quality

Average

Features

Good

Design

Good

Ease of Use

Excellent

0

1

Response From Sony North America Customer Support
12/04/2021

Hi Isamjunaidi,

Thank you for taking the time to review the X750H. Unfortunately, the X750H does not support A2DP Bluetooth for connecting headphones, wireless speakers, or your soundbar. We apologize for the inconvenience. TVs that support the A2DP Bluetooth profile can connect with Bluetooth audio devices such as headphones or speakers, our X900H/X90CH, and higher models.

The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before.

Thank you for choosing Sony! Jay

0

Okay

KD65X750H 10/04/2021 by Slimbori20 (USA) Verified Purchaser Verified

I bought two TVs and one of them the remote wasn’t working but since I bought the tv a couple of months before trying it I didn’t think I could have returned it. I ended up having to buy a remote but other than that the TVs are great

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
14/04/2021

Hi Slimbori20,

Thank you for reaching out Sony! We truly appreciate that you like the TV and regret to hear that the remote is not working after TV was purchased. We'd like to help troubleshoot the remote. Please follow the steps on the link below that may resolve the issue. https://www.sony.com/electronics/support/televisions-projectors/articles/00132426

We'd like to make sure that you are taken cared of. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.

Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Username:
Telephone Number:
Sony TV Model Number:
Issue:

The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for sharing this feedback and choosing Sony! - Kris

0

65” tv

KD65X750H 10/04/2021 by Dover76 (USA) Verified Purchaser Verified

I bought this tv about 3 weeks ago and I am very satisfied

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
15/04/2021

Hi Dover76, Awesome! We are so glad to hear that you are happy and satisfied with your new TV! The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for sharing this feedback.  -Carl

0

Ok tv.

KD65X750H 10/04/2021  (USA) Verified Purchaser Verified

Well when I bought the tv it worked great. Eventually I started to get green screens on HDMI 2 input. I ignored it. All I had to do was disconnect the cable and reconnect. Eventually it started happening again. That’s when I started to take some pictures of it when it would happened. Yes my tv is always up to date. And yes I use a good HDMI cable. I use the cable that came with my PS5. There was this one time I had to reset the tv because the green screen wouldn’t go away. I connected different cables and turn off the tv and back on. The only way I fixed this issue was by resetting the TV. It worked. I still get the green screens in HDMI 2 input. I kind of regret getting this TV. Should of just gotten an XBR instead. I’m a huge Sony fan and Sony TVs are only allowed in my house.

Picture Quality

Average

Sound Quality

Excellent

Features

Good

Design

Average

Ease of Use

Average

2

5

Response From Sony North America Customer Support
12/04/2021

Hi JuanSchweinsteiger,

Thank you for sharing your feedback. We truly appreciate you being our loyal customer and we're sorry to hear the picture-related issues that you are experiencing with your TV. Let us help by troubleshooting and isolating your TV connection. Please follow the instructions provided below to troubleshoot and resolve the issue.

On the supplied remote control, press the HOME button. Check if the lines appear on the menu screen, proceed to the next step.
Perform a power reset.
Turn off your TV.
Unplug the AC power cord.
Leave your TV unplugged for two minutes, then plug it back in.
Turn on your TV.
Press the HOME button again to display the menu screen.
If no lines are visible on the menu screen after power reset, other external sources connections could be the cause of the issue.
Check if the cable is firmly connected to the TV and the connected device and make sure it is not loose.
Use a spare cable to replace the currently used one and see if the situation will improve.
Use another input terminal of the TV.
Connect your device to other input terminals of your TV.
On the TV's supplied remote control, press the input button to switch to the input method that corresponds to the connected device and check if the situation improves.

May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.

Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H:

We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!

Sincerely,
Kris

0

Very nice picture!!

KD55X750H 07/04/2021 by DebT (USA) Verified Purchaser Verified

Our first smart TV, as old faithful finally bit the dust. A bit of a challenge for a couple of old fogies to set up, but we're very happy with it. Beautiful colors, very clear large picture, sleek efficient design.

Picture Quality

Excellent

Sound Quality

Good

Features

Good

Design

Excellent

Ease of Use

Average

0

0

Response From Sony North America Customer Support
08/04/2021

Hi DebT,

We're glad to hear that you are happy with the colors, pictures, and design of this X750H LED 4K Ultra HD TV. You can check the help guide for your reference of navigating this TV. The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before.

Thank you for choosing Sony! Jay

0

Great value!

KD55X750H 02/04/2021 by tttbne (USA) Verified Purchaser Verified

Always buy Sonycand wanted to add a new TV without braking the bank. This is the perfect choice, great quality at s reasonable price

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
03/04/2021

Hi tttbne, thank you for being a long-time Sony fan. We're thrilled to hear that you love the TV quality. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows! Thank you for choosing Sony! Erin

0

KD65X750H

KD65X750H 01/04/2021 by SteveP88 (USA) Verified Purchaser Verified

After some research, I decided on this model for reported picture quality etc. After set up, some of the picture quality was not what I expected, particularly darker scenes, blacks were very splotchy and distorted. I did change the HDMI input setting to higher setting and it seemed to help. Questioned retailer and basically was told this is a low end model and is what it is. Guess I should have done more research.

Picture Quality

Average

Sound Quality

Good

Features

Good

Design

Good

Ease of Use

Good

1

0

Response From Sony North America Customer Support
02/04/2021

Hi SteveP88, Thank you for choosing and purchasing our Sony X750H Ultra HD Smart TV. We're sorry to hear that you have an issue with your SONY unit. Please follow this link to isolate the issue:

https://helpguide.sony.net/tv/gusltnr1/v1/en-us/08-02_02.html

May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
SONY Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H

We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!

Sincerely,
Earl

0

Like the 'talk to' feature to get local weather...

KD55X750H 25/03/2021 by ronberk68 (USA) Verified Purchaser Verified

The television replaced an old Sony that was over 10 years old and fell short of current technology. Updated for improved wireless, apps and better picture quality. Found the packaging of the product was very good. Easy to setup and get running in under an hour, roughly. Picture and sound quality good for my needs and this cost break. Added a sound bar with woofer for better movie experience, but may just be over kill.

Picture Quality

Good

Sound Quality

Good

Features

Excellent

Design

Good

Ease of Use

Excellent

1

0

Response From Sony North America Customer Support
27/03/2021

Hello ronberk68, We are thrilled to hear that you are enjoying the great picture and easy setup for your new Bravia LED 4K TV, as well as other smart TV features such as the voice command feature. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! -Vincent

0

Sony Bravia Smart TV

KD55X750H 24/03/2021 by Debbie97 (USA)

I am very satisfied with my Bravia Smart TV. We had a Bravia for the last 12 years, which is now up stairs, lol. This one has an amazing picture, clear sound quality. We plan on keeping this one for the next 12 years, thank you Sony!

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

Response From Sony North America Customer Support
26/03/2021

Hi Debbie97, That's awesome! We are glad that you are satisfied with your purchase and you are enjoying the impressive picture and sound quality. Your X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for leaving us such a wonderful review. Thank you for trusting Sony! -Jess

0

GOOD SMART TV

KD55X750H 22/03/2021 by RAYYY (USA) Verified Purchaser Verified

LEARNING HOW TO OPERATE; THE DIFFERENT PROCESSES TO GET TO WHAT I WANT TO WATCH

Picture Quality

Good

Sound Quality

Good

Features

Good

Design

Average

Ease of Use

Average

1

0

Response From Sony North America Customer Support
23/03/2021

Hi RAYYY,

Amazing! We're thrilled to know that you like your new X750H smart TV. Your X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before!

If you need assistance, feel free to contact us by send us an email with the below information to socialsupport@am.sony.com.

Full Name:
Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H:

Thank you for shopping Sony! - Kris

0

problem with picture people moving

KD65X750H 20/03/2021 by chris in sandy (USA) Verified Purchaser Verified

problem is especially worse on channels LMN, Lifetime and Hallmark. people and car quick images are jerky like every other frame is cancelled. this drives me nuts. have called sony, they told me to reset and other things. did not help. I am missing my old samsung. I would like for someone at sony to tell me whats going on Is it just the channels? then why does it not do it on my other 4 tvs i have in my house?

Picture Quality

Poor

Sound Quality

Excellent

Features

Excellent

Design

Good

Ease of Use

Good

0

1

Response From Sony North America Customer Support
23/03/2021

Hi chris in sandy,



Thank you for taking time to review the X750H. We're sorry to hear that you are having picture-related issues with the TV. Let's try to troubleshoot and isolate the issue. May we know what is the source/device of the channels that you are watching? Is this happening on all channels? Please try to play a video from a different source like TV apps or from other external devices connected to the TV. If there's pixelation or motion blur on the TV, change the Motionflow setting to off. Please follow some of these solutions below.



On the supplied TV remote, press the HOME button.

Select the Settings gear or sprocket icon.

Under the TV category, select Picture & Display or Display & Sound.

Select Picture adjustments.

Select Advanced settings.

Select Motion.

If your TV has the CineMotion setting, set it to Low or Off.

Select Motionflow.

Select Off.



If the issue still occurs, the video or program you're watching could be the issue.



May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.



Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



Full Name:

Username:

Telephone Number:

Sony TV Model Number:

Additional Information regarding your experience with the X750H:



We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!



Sincerely,

Kris

0

Beautiful picture

KD65X750H 17/03/2021 by Alexsst (USA) Verified Purchaser Verified

Beautiful picture i’ve had Sonny’s all my life nothing compares

Picture Quality

Excellent

Sound Quality

Fair

Features

Excellent

Design

Good

Ease of Use

Excellent

1

0

Response From Sony North America Customer Support
18/03/2021

Hello Alexsst, Thank you for your kind words. We are glad that you like the picture quality of your new Sony Bravia TV. Your X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Your continued support means so much to us. Thank you for trusting Sony! Vincent

0

Wow! Sony delivers... again!

X750H Series 14/03/2021 by MikeInTampa (USA)

This is a great TV for the price! The picture quality is stunning. Unboxing and initial set-up was a breeze. I would say within 5 minutes of opening the box, I was actually watching live cable tv on the set. I have an Android phone (as you should) and that made the set-up quick and easy and it syncs up with your phone. The build quality is also stellar, it has a very premium feel to it - everything to the metal back, the heavy tv stands, etc. More nicer than 100% plastic. So far, I'm very pleased with the purchase. Spend the extra dollars and get a Sony. It's worth every penny!

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

4

0

Response From Sony North America Customer Support
15/03/2021

Hi MikeInTampa, fantastic! We are truly happy to hear you are very pleased with the remarkable picture & quality, price, features, and overall performance of your new X750H! The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before!

Thank you so much for purchasing our X750H and for trusting Sony!

- Romeo

0

Solid Sony!

KD65X750H 10/03/2021 by WingManCrash (USA) Verified Purchaser Verified

This is my 4th Sony TV. Got this one at a great price on sale. Like the Netflix app. Plus with the same brand, the remotes work interchangeable with the other TVs instead of having 4 different remotes.

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

Response From Sony North America Customer Support
11/03/2021

Hi WingManCrash, We are glad to hear that your new X750H is your fourth Sony TV. Your X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Your continued support means so much to us. Thank you for trusting Sony! Vincent

0

Great TV

KD65X750H 09/03/2021 by jp275 (USA) Verified Purchaser Verified

I purchased it about a month ago. It was easy to set up and has a great picture, sound and price.

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

Response From Sony North America Customer Support
10/03/2021

Hi jp275, we're glad you like the picture and sound quality of our product. we're glad you are enjoying your Sony TV. X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! ~Earl

0

Worked great for 7 months

KD55X750H 08/03/2021 by JWH27520 (USA) Verified Purchaser Verified

After 7 months, the tv stopped working. My limited knowledge tells me it's a bad power supply, but I cannot say for sure. Sony won't replace - they just want to send a tech out here to fix it. Pretty lousy customer service, in my opinion... First, I could have just fixed the last tv I had, if I wanted a repaired unit. This is why I bought a new one! Second, considering the whole COVID thing, I'm not loving the idea of having a technician, who visits 4-6 houses daily, hanging out in my home. I guess I'll try my luck with LG.

Picture Quality

Average

Sound Quality

Fair

Features

Fair

Design

Poor

Ease of Use

Average

0

2

Response From Sony North America Customer Support
09/03/2021

Hello JWH27520,

Thank you for choosing and purchasing our X750H Ultra HD Smart TV. We are sorry to hear about this power issue with your television. Our apologies for the inconvenience that this may have caused.Please allow us to help you and turn this into a better experience.

To confirm if you're having a problem with the power of the TV. You may find this link helpful on how to isolate the issue.

https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00023331

If the Red, Green, or Orange TV lights are on or blinking, review the separate article available to troubleshoot blinking lights on the TV.

https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00011057

For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.


Full Name:
Sony Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H

We are sorry for the inconvenience and hope to speak to you to resolve this matter.

Regards,
David

0

easy to operate, navigate

KD65X750H 05/03/2021 by PatM67 (USA) Verified Purchaser Verified

This Product is everything Sony says it is..Great.

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

2

1

Response From Sony North America Customer Support
06/03/2021

Hi PatM67, Wow! We're truly pleased to hear you're happy and overall satisfied with the features, ease of use, and amazing picture quality of your new X750H LED 4K Ultra HD Smart TV. At Sony we strive to put forward the best possible products for our customers. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for leaving us such a wonderful review and for choosing Sony! -Jess

0

Beware HDMI input count is wrong

KD55X750H 02/03/2021 by Poppo1 (USA) Verified Purchaser Verified

The setup process AND the Input button on the remote AND the display after pushing the Input button all indicate that the device has 3(three) HDMI inputs. The television does not have a HDMI 1 input despite what the screen says. HDMI 2 is a plain HDMI input and HDMI 3 is an ARC input. HDMI 1 physically is nowhere to be found. Ifyou need 3 inputs you will be disappointed/disgusted.

Picture Quality

Excellent

Sound Quality

Average

Features

Average

Design

Poor

Ease of Use

Good

0

7

Response From Sony North America Customer Support
03/03/2021

Hi Poppo1,
 
Thank you for choosing and purchasing Sony X750H Bravia LED Ultra HD TV.
 
We are sorry for any confusion. The X750H has three (3) HDMI ports (2 Side/1 Rear). Please check again thoroughly the back of the TV to see the HDMI 1 port and other ports of the TV.

Should you need further assistance, please email the below information to socialsupport@am.sony.com.
 
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
 
Full Name:
Sony website Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H: 

We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
 
Thank you for letting us help assist you.
 
Sincerely,
Vincent 

0

Returned to Store

KD55X750H 22/02/2021 by rlmartin (USA) Verified Purchaser Verified

Two weeks after purchasing this TV, it stopped picking up the input source. I'd be watching programming and I would get a message that there was no input source and the TV would turn off in 1 minute. After aggravating with this problem for a while. I was still within my 30 day purchase window so I returned it to the store for a full refund.

Picture Quality

Excellent

Sound Quality

Average

Features

Fair

Design

Average

Ease of Use

Fair

1

1

Response From Sony North America Customer Support
24/02/2021

Hi rlmartin,



Thank you for bringing this to our attention. We sincerely regret to hear you've encountered a no signal issue with your TV and that it needs to be returned. This is definitely not the experience we wanted you to have on our product.



Some of these issues can be fixed by updating the firmware of the TV to the latest version as it includes key features, applications, bug fixes, and feature improvements. For more information, please refer to the link below:



https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/downloads



If the issue persists, we recommend following the steps provided on the following link to isolate the problem:



https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00231275



If there’s anything we can do to help with our product, please feel free to email us at socialsupport@am.sony.com.



Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



Full Name:

Sony.com Username:

Telephone Number:

Sony TV Model Number:

Additional Information regarding your experience with our product:



We appreciate you and we are hoping you will consider Sony again in your future purchase!



Sincerely,



Romeo

0

dependable and great picture

KD65X750H 18/02/2021 by pippa1 (USA) Verified Purchaser Verified

i bought this a month ago to replace 65" lg which would black out.

Picture Quality

Excellent

Sound Quality

Good

Features

Excellent

Design

Good

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
19/02/2021

Hi pippa1, Awesome! We're glad to hear that you like the picture quality of your TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows! Thank you for choosing Sony! Erin

0

Nice TV

kd75x750h 18/02/2021 by Bullardjh (USA) Verified Purchaser Verified

Bought this huge tv and it really has an awesome picture.It's not the easiest tv to mess with. Sound quality good be better.

Picture Quality

Excellent

Sound Quality

Good

Features

Good

Design

Good

Ease of Use

Good

0

0

Response From Sony North America Customer Support
18/02/2021

Hi Bullardjh,

Thank you for such a great review! We're happy to know that you like the awesome picture and sound quality of your new TV. The X750H TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before.

If you need assistance, feel free to contact us by sending us an email with the below information to socialsupport@am.sony.com.

Full Name:
Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H:

Regards,
Kris

0

Great picture and sound.

KD65X750H 16/02/2021 by Tom xx78 (USA) Verified Purchaser Verified

Only had this tv for a month but my experience with Sony has been great.

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
17/02/2021

Hi Tom xx78,

Amazing! We appreciate to know that we were able to meet your expectations with the X750H Smart TV. We always strive to deliver the best quality with our TVs. Your X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for trusting Sony! - Kris

0

FAILED after 7 months

X750H Series 13/02/2021 by JohnEFixit (USA)

Bought this television on July 10, 2020. On February 11, 2021, it shut itself off and will not power back on. After over an hour spent with Sony "support chat", there is still no resolution, only an offer to send a repair tech to my home - no thanks, in the Age of Covid!

Picture Quality

Good

Sound Quality

Good

Features

Good

Design

Average

Ease of Use

Average

1

4

Response From Sony North America Customer Support
16/02/2021

Hi JohnEFixit, Thank you for choosing and purchasing our Sony X750H Ultra HD Smart TV. We're sorry to hear that you have an issue with your SONY unit. We would like to review your file to better assist you. Please email the below information to socialsupport@am.sony.com.

Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Best Buy Username:
Telephone Number:
Case Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H

We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!

Sincerely,
Earl

0

I love my new Sony TV

KD55X750H 13/02/2021 by hemnan3 (USA) Verified Purchaser Verified

We had a Sony Bravia for 10 years and decided to move up on screen size! The tv is easy to set up and connected to my DISH network in a few simple steps! It is very easy to navigate the apps that you want to watch! There is nothing better than a Sony! The sound is like in surround sound! You do not need to turn the tv up loud either! It has the best sound!

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
14/02/2021

Hi hemnan3, wow! Thank you so much for sharing your fantastic experience with your new X750H 4K Ultra HD Android TV! We are really delighted to hear you are happy and satisfied with the remarkable picture & sound quality of this TV! The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before!

Thank you so much for the 5-stars rating & feedback and for recommending Sony!

- Romeo

0

Amazing picture

KD65X750H 11/02/2021 by Alexsst1 (USA) Verified Purchaser Verified

I’ve had sonys all my life first one in 1986 they’ve always had the best picture And reliability

Picture Quality

Excellent

Sound Quality

Excellent

Features

Good

Design

Excellent

Ease of Use

Good

0

0

Response From Sony North America Customer Support
12/02/2021

Hi 4Kski alex, thank you for being a long-time Sony fan! We are glad that you like the picture quality and reliability of the TV and your other Sony products. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows! Thank you for choosing Sony! Erin

0

Great Bravia TV

KD55X750H 06/02/2021 by Jayk3 (USA) Verified Purchaser Verified

This television is of great quality which is typical of the Sony Bravia line. This is my second Bravia, the first which is a 40 inch LCD, I bought over 11 years ago and it still runs as good as it did when I first purchased it. This 55 inch Bravia is nice. It is easy to set up, and is a smart tv with many popular apps and functions. It weighs only 35 pounds so I mounted it on the wall. With HDR, the picture is always bright and sharp, and the 4K videos on Netflix and Amazon prime are unbelievable. The icing on the cake is the low price, which in my case was only a third of what I paid for my original Bravia. So I do recommend this product.

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
07/02/2021

Hi Jayk3, we're glad you are enjoying your Sony TV. X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! ~Earl

0

This is the absolute worst piece of Tech. Ever.

X750H Series 06/02/2021 by Shoull (USA)

I own 3 tech companies ranging from programming to maintaining servers and everything in-between. And let me tell you, that if there is a gun to your torso and the only way to save yourself is to accept this television for free; take the bullet. It would be less painful. Disgusted.

Picture Quality

Poor

Sound Quality

Poor

Features

Poor

Design

Poor

Ease of Use

Poor

2

3

Response From Sony North America Customer Support
09/02/2021

Hi Shoull,



Thank you for choosing and purchasing Sony X750H Bravia LED Ultra HD TV.



We are sorry that you are having an issue with your Sony TV. This is definitely not the customer experience we want you to have.



We need more information about what happened or the issue you are having with your TV. May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.



Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



Full Name:

Sony website Username:

Telephone Number:

Sony TV Model Number:

Additional Information regarding your experience with the X750H:



We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.



Thank you for letting us help assist you.



Sincerely,

Vincent

0

Horrible picture

KD65X750H 05/02/2021 by SausageMonkey (USA) Verified Purchaser Verified

Using the HDMI input to read a newspaper, the letters are supposed to be black but they are all different colors

Picture Quality

Poor

Sound Quality

Good

Features

Poor

Design

Poor

Ease of Use

Poor

1

2

Response From Sony North America Customer Support
09/02/2021

Hi SausageMonkey, We are sorry to hear about the issue you are having. This is usually not the case for our TVs nor the experience we want you to have. Let's try to isolate this issue by following the troubleshooting steps below:



Make sure your TV has the recent system software installed.

Try connecting to a different HDMI port on the TV.

If the issue is resolved, try connecting back to the previous HDMI port and check if the picture is fixed.

Try using a different HDMI cable.

If possible, try a different device that can output an HDMI video signal using the same connections.

If there's still a picture issue, perform a factory reset. Refer to this link on how to reset your TV.



https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/articles/00122829?model=KD-65X750H&category=televisions-projectors-lcd-tvs-android-



If you are unable to resolve your concern, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



Full Name:

Sony Username:

Telephone Number:

Sony Model Number:

Additional Information regarding your experience with the X750H:



We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!



Sincerely,

Sam

0

Great Picture and sound

KD55X750H 01/02/2021 by Jefferito (USA) Verified Purchaser Verified

I have always gone on the cheap end when buying a LCD TV. This time my wife had reward points enough to buy the Sony KD-55X750H TV. It is so incredible. I use to wonder about the tv's in the stores being so clean and crystal clear, but when I get them home they look like a normal TV. This one is very different. Every single channel, commercial, show looks like it is being video'd live right in my living room. It is an incredible picture. The sound is full from top to bottom. I could not be more happy with a purchase of anything we have made in our life time more than I am with this TV purchase. great job Sony. You are still the King of Quality

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Good

Ease of Use

Excellent

1

2

Response From Sony North America Customer Support
01/02/2021

Hi Jefferito,

Awesome! We always strive to provide the best picture and sound quality to our products and we're happy that we were able to meet your expectations! The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for choosing Sony! - Kris

0

Great TV-one problem

KD55X750H 31/01/2021 by Dave09 (USA) Verified Purchaser Verified

Impressed with ease to assemble, great color and many features. However, quickly discovered the HDMI #1 feature is inoperable. Realize warranty is in effect but the idea of repacking the set and traveling 40 miles to return it does not seem very appealing. Plus, my guess is I would probably be without a set while the problem is remedied. So, I'll settle for a set I paid full price for but isn't exactly what I paid for.

0

0

Response From Sony North America Customer Support
01/02/2021

Hi Dave09,

Thank you for the feedback on your experience with your X750H TV.

We're glad you like most of the features of your new Sony Bravia TV. We're sorry to hear about what happened and we apologize for the inconvenience this may have caused you. We're uncertain of the issue that you faced with the TV particularly with one of the HDMI inputs, and would like to know more about the situation. Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have.

We want to make sure that you’re taken care of and go through some troubleshooting with you to make sure your TV is great.

In the meantime, if you are using an HDMI cable to connect a device to your TV, make sure it is a Certified Premium HDMI cable with a length of 6 feet or less. Also check that your TV is running the latest firmware. A firmware update improves the functionality and features of your unit. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/downloads

If you are still having the same issue, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H

We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks for shopping Sony!

Sincerely,
Jess

0

Lasted 13 months

X750H Series 28/01/2021 by Do not do it (Canada)

Lines thru it -13 months in and they want me to buy the replacement for $1100 after spending $1600

Picture Quality

Poor

Sound Quality

Poor

Features

Poor

Design

Poor

Ease of Use

Poor

0

0

Response From Sony North America Customer Support
02/02/2021

Hi there,



We are really sorry about what happened. This is definitely not the experience we wanted you to have in our product. If you haven't yet, please try performing a power reset to refresh the content of your TV.



1. Turn off your TV.

2. Unplug the AC power cord.

3. Leave your TV unplugged for two minutes, then plug it back in.

4. Turn on your TV.

5. Press the Home menu and check if the lines are still visible.



We want to make sure you’re taken care of and help check on your TV.



May we contact you directly to assist you? If, please email the below information to socialsupport@am.sony.com.



Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



Case Number (If any):

Full Name:

Sony.com Username:

Telephone Number:

Sony TV Model Number:

Additional Information regarding your experience with the TV:



We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.



Thank you for letting us help assist you.



Sincerely,



Romeo

0

Better than Aunt Bee's apple pie !

KD55X750H 28/01/2021 by Big Orange (USA) Verified Purchaser Verified

Sony Is a Great brand . Easy to use which is important to me.

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
28/01/2021

Hi Big Orange, We are glad to hear that. You chose the best brand! Your X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! -Vincent

0

Sound issues

KD55X750H 26/01/2021 by Bill 123456 (USA) Verified Purchaser Verified

The sound goes out once in a while. We have to turn the TV off then back on. We have a bose sound bar connected to it. Never had this happen with our old Vizio TV. On Google other people had the same thing happen.

Picture Quality

Excellent

Sound Quality

Average

Features

Excellent

Design

Average

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
27/01/2021

Hi Bill,

We appreciate sharing your experience with the TV.

We're sorry to hear about the sound issue with this X750H. Please allow us to help you and turn this into a better experience. To avoid any issues, please make sure that the HDMI cables you are using are rated for high speed and are at least 18 Gbps cables (or better). Try replacing them if you have not. If the problem is still occurring, we recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements.

For more details, please visit https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/downloads

Verify the connections and that the appropriate input is selected on the sound bar. Disconnect the cable from the soundbar and playback device and then reconnect the cable. Also, try running your playback device to your TV and then HDMI eARC/ARC to the sound bar and test again. Please perform a factory reset.
Kindly refer to this link for more information: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00028375

Should you need further assistance, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H

We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks for shopping Sony!

Sincerely,
Jess

0

Great HDTV for the money!

KD65X750H 25/01/2021 by JV54strat (USA) Verified Purchaser Verified

I have owned this TV for 3 1/2 weeks. I bought it because the price was competitive with LG and Samsung. I have a long history with Sony products going back to the Trinitron days, Walkman, Awia, video camera's, various stereo equipment, etc.  I have always found Sony products to be a step above its major competitors.  

Picture Quality

Good

Sound Quality

Excellent

Features

Excellent

Design

Good

Ease of Use

Average

0

2

Response From Sony North America Customer Support
26/01/2021

Hi JV54strat, We're very grateful for this positive feedback! Good to know that you are satisfied with your purchase and you like the reasonable price and overall features of your new Bravia TV. At Sony we strive to put forward the best possible products for our customers. Your X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! We really appreciate you being a loyal customer and helping to share the word about us. Thank you for trusting Sony! -Jess

0

bluetooth

kd75x750h 25/01/2021 by mikesha (Canada) Verified Purchaser Verified

i bought this TV thinking i was buying a high end product dont bother i also bought sony sound bar thinking i could hook up via blue tooth just told by sony rep it is not possible. Very disapointed

Picture Quality

Poor

Sound Quality

Poor

Features

Fair

Design

Average

Ease of Use

Poor

1

0

Response From Sony North America Customer Support
31/01/2021

Hi Mikesha,



Thank you for the feedback on your experience with your X750H TV.



We would like to apologize if the unit did not meet your expectations. This is not the experience we want you to have. Allow us to help you and turn your experience around.



The X750H does not support Bluetooth audio out, the Bluetooth function of the TV is mainly used for the remote control and is designed to support the following Bluetooth profiles:



-HID (mouse/keyboard connectivity)

-HOGP (Low Energy device connectivity)

-SPP (Serial Port Profile)



TVs that support the A2DP Bluetooth profile can connect with Bluetooth audio devices such as headphones or speakers. This feature may work with a compatible external USB Bluetooth Adapter or 3rd party Bluetooth applications that can be downloaded from the Google Play Store.



You may find this link helpful: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x750h/articles/00186140



Should you need further assistance or more information about our product, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com.

Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



Full Name:

Sony.com Username:

Telephone Number:

Sony TV Model Number:

Additional Information regarding your experience with the X750H



We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to you to resolve this matter.



Thanks for letting us help assist you.



Sincerely,

Jess

0

Picture quality issues

KD65X750H 25/01/2021 by MedEngineer (USA) Verified Purchaser Verified

I purchased the Television 1 month ago. The first tv that was received had multiple issues and had to be replaced. The second tv picture quality degrades occasionally for 1 to 2 minutes. Picture quality becomes blurry and grainy. Worked with support, issue still occurring. Will need to attempt a factory reset, again. External speakers are required.

Picture Quality

Fair

Sound Quality

Fair

Features

Good

Design

Good

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
25/01/2021

Hi MedEngineer,

We regret to hear what happened. This is definitely not the experience that we want you to have. We'd like the opportunity to investigate this issues. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.

Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H:

We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!

Sincerely,

0

My first 4k tv

139 cm (55") 25/01/2021 by B3nn (USA) Verified Purchaser Verified

I'm very happy with this Sony 4k tv it is very amazing tv

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

1

5

Response From Sony North America Customer Support
28/01/2021

Hi B3nn, We are thrilled to know that you are very happy with your Sony 4K TV. Your X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! -Vincent

0

Instructions

KD55X750H 21/01/2021 by Cheryl9425 (USA) Verified Purchaser Verified

My husband and I are both in our 70's. We were told that it would be easy to set up. However we were not computer savvy enough to figure it out. Called my daughter to come over and help. Once it was up and running everything ran perfectly. Wish there were more instructions in the package other than plugging it in and putting the stands on.

Picture Quality

Excellent

Sound Quality

Excellent

Features

Average

Design

Good

Ease of Use

Good

0

0

Response From Sony North America Customer Support
26/01/2021

Hi Cheryl9425, Thank you for the positive feedback. Glad to hear that you are happy with the overall performance of the TV especially with the picture quality! We took note of your feedback as this will help improve our product. Thank you for choosing Sony! -Carl

0

Works great

KD65X750H 17/01/2021  (USA) Verified Purchaser Verified

This tv was a Christmas gift for my family from my brother. We love it for the most part. One part that we don’t like are two spots of the tv that can be noticed at times. Haven’t tried to get a hold of Sony yet, but plannnig on it soon. Will give an update on the service once done.

Picture Quality

Good

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

Response From Sony North America Customer Support
20/01/2021

Hi Rich Palmer,

Thanks for the 4-star review. We are glad to hear you are enjoying most of the features of your X750H TV. It's unfortunate that you are experiencing some picture issues. Please allow us to help you and turn this into a better experience.

The LCD screen is made with high-precision technology to achieve a high level of performance and picture quality. To achieve this level of performance, the backlight setting of the TV is set to maximize the screen brightness. However, you may notice uneven brightness on the TV when watching in a dark environment or when the screen is blank. This condition is normal and not a malfunction of the TV.

If you should find this affects your enjoyment, here are few adjustments that you can do to minimize this condition. For more details, refer to the link below.

https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/articles/00030311

Thanks for sharing your feedback and for choosing Sony!

Regards,
Jess

0

Great Quality TV Set

KD55X750H 14/01/2021 by Nickphoenix74 (USA) Verified Purchaser Verified

I’ve never owned a Sony Tv. I did a lot of research and it all came down to a good family tv that was from a reputable brand and had all the features we need to enjoy some nice family movies and shows. Since we got it, it hasn’t disappointed. From now on we will be purchasing more Sony electronics.

Picture Quality

Good

Sound Quality

Good

Features

Excellent

Design

Excellent

Ease of Use

Good

3

1

Response From Sony North America Customer Support
15/01/2021

Hi Nickphoenix74, We are thrilled to hear that you and your family are enjoying the new Sony X750H Bravia 4K TV. We always strive to deliver the best picture and sound quality with our TVs. Your X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! -Vincent

0

Worst company in whole world

KD55X750H 13/01/2021 by Dugs (USA) Verified Purchaser Verified

This TV hangs every now and then. Even though it is mentioned it is bluetooth enabled but beware you can only connect a keyboard or mouse with it, no entertainment device like sound bar. Though it has built in chromecast but it doesnt work. The sound is below par. You to make it loud and reach 80/90 level or use a separate sound bar. When you talk to customer service, they simply refuse to do any thing and simply told me that it is working in their machine and so they cant replicate, case closed.

Picture Quality

Good

Sound Quality

Poor

Features

Fair

Design

Average

Ease of Use

Poor

5

4

Response From Sony North America Customer Support
18/01/2021

Hi Dugs,

Thank you for choosing and purchasing our X750H 4K Ultra HD Smart TV. We are sorry to hear what happen with your television. We recommend updating the software for your TV. A firmware update improves the functionality and features of your unit. It can provide fixes to any performance issues that may occur. You may find this link helpful on how to.

https://www.sony.com/electronics/support/articles/00202119

Please be assured we take this feedback very seriously and continuously strive to improve our products. For further assistance, please email us at socialsupport@am.sony.com with the following details:


Full Name:
Sony Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H:

We hope to speak to you to resolve this matter.

Thanks again for shopping Sony.

Sincerely,
David