4.6 based on 1,020 customer reviews
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Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.
Great picture!
KD-55A8 16/04/2021 by nmcd90 (United Kingdom) Verified Purchaser Verified
Picture and sound was excellent, definitely would recommend.
Excellent
Excellent
Excellent
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Excellent
Very sharp picture but a few problems
xbr55a8h 16/02/2021 by AVLuver (USA) Verified Purchaser Verified
Bought at Thanksgiving 2020 and use as my second TV. Picture and sound quality are exceptional. This is the only Android TV I own and I like the interface. Intuitive and easy to navigate. However, I have two big complaints for a TV this expensive: 1. To me my TCL TV is much brighter without oversaturating the picture. To get the Sony to it's brightest setting(Vivid) it really oversaturates the screen which I don't like. I thought this would be my #1 TV to watch but I now prefer watching the TCL because it's just easier to watch. 2. I've run all software updates but I've had to completely erase all settings and "reset up the TV" three times now to get the TV to work properly. Two times, I accidently left the TV on, it went into standby mode and when I "woke it up" none of the apps would work. Turning the TV off and on didn't help so I had to completely wipe it clean and set it up from scratch which is very time consuming and frustrating. The other time, the optical out stopped working. A red light was still present but it stopped sending a signal to my receiver. Again I tried everything and eventually had to reset up the TV and that fixed it. Again, I expect better performance from a TV this expensive.
Excellent
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1,596 Customer Reviews
TV Stops Responding
xbr55a8h 23/12/2025 by SeeBennRun (USA) Verified Purchaser Verified
There are so many bugs in the operating system there isn't enough room to write them down. I'll list some of the major issues. Every couple of days I have to unplug the tv to recover after it hangs. The tv channel banner gets stuck all the time. Streaming movies buffer all the time. I realize there could be many external reasons for this, but I don't see any issues with my ISP or WiFi. What I don't understand is why there are so few Sony updates. The computer hardware is overwhelmed.
Excellent
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Average
Hello SeeBennRun,
Thank you for considering Sony products.
We sincerely apologize for the challenges you're facing with your XBR-55A8H TV, including system freezes, channel banner glitches, and streaming interruptions. We understand how disruptive this must be.
To help resolve these issues, we strongly recommend the following steps:
Perform a Power Cycle: Unplug the TV from the power outlet, wait about a minute, then plug it back in. This can reset the system and clear temporary glitches.
Factory Reset: If problems persist, consider performing a factory reset to restore the TV to its original settings. Please note this will erase all personalized settings and data. Detailed instructions are available here: https://www.sony.co.uk/electronics/support/articles/00120535
We are dedicated to helping you get this resolved. If the issues continue after these steps, please reach out to our support team for further assistance. You can find all contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Best regards,
-Fred
TOO DARK
xbr65a8h 16/12/2025 by Ladies man (USA) Verified Purchaser Verified
IT WAS TOO DARK DATS WHY I'M WAIT ON THE NEW BRAVIA 9!!!!
Fair
Excellent
Excellent
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Excellent
Hi there,
Thanks so much for reaching out to us about your XBR-65A8H. We can definitely hear how frustrating it is that the picture seems too dark for you. We're truly sorry that you're having that experience and we can see why you'd be looking forward to the new model!
Before you decide to wait for the BRAVIA 9, we'd love to help you try and brighten up your current TV, as sometimes a quick setting change can make a big difference.
Try changing your Picture Mode to something brighter, like Standard or, if you're watching sports or gaming, Vivid.
You can find this in the Picture Settings menu. https://helpguide.sony.net/tv/husltn1/v1/en-003/01-03-09_01.html
Give this a try!
Thanks for considering Sony products and for your feedback.
Sincerely,
Estefany
this TV gives great quality sound picture and link
KD-65A8 18/12/2024 by Bob on (United Kingdom)
Hi delighted with picture quality sound quality. The only thing that lets us TV down is the remote is not illuminated.
Excellent
Excellent
Excellent
Excellent
Line has appeared on Screen
KD-55A8 13/12/2024 by Chrispaps21 (United Kingdom)
I bought the Tv 3 years ago and have a 5 year warranty. A line has appeared at the bottom of the screen and Sony wont repair it, they say I have misused the tv when all I do is watch movies and shows on the tv. Me and my wife are in our 50’s and do not play any games or anything, how this can be classed as misuse is beyond me.
Poor
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Hi,
Thank you for your feedback.
We are sorry to hear that you're facing difficulties with the screen of your KD-55A8, we appreciate that the failure of any product is both disappointing and inconvenient and your valued feedback is highly appreciated; we are glad to hear from our customers and are always working to develop our products to what suits your needs.
However, to learn more about image retention on OLED TVs, please check this link: https://cutt.ly/VeBCTONo
Rest assured that we've raised your feedback to the concerned team for future consideration.
Furthermore, if any assistance is needed, please contact us using the details here: https://cutt.ly/heoRCkdW
Nihad @Sony Support UK
Line has appeared on my TV
KD-55A8 13/12/2024 by Chrispaps12 (United Kingdom)
I bought the tv 3 years ago and have a 5 year warranty which Sony does not cover the line that has appeared on the bottom of the screen. They said I misused the tv when all I did was watch tv on it. Don’t buy any Sony products as the warranty is useless.
Good
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Poor
Good
Hi,
Thank you for your feedback.
We are sorry to hear that you have a line on the screen of your KD-55A8.
You can try these steps to troubleshoot the line issue:
- Disconnect all the external devices from the TV.
- Unplug the TV from the mains for 2 minutes, then plug it back again.
- You can try to do a panel refresh: https://cutt.ly/zeBlAjqX
Also, you can perform a factory reset: https://cutt.ly/qeBlSecy
If the issue remains, you can contact us with your case number to tackle the issue further for you.
You can contact us using this link: https://cutt.ly/leABWCVc
Ahmed @Sony Support UK
TV review
KD-65A8 15/10/2024 by DJ1968 (United Kingdom)
I bought this and generally everything was fine however the ease of using apps is way below expectations and the to kept changing itself to using subtitles when we had turned it off
Good
Average
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Hi,
Thank you for your feedback.
We're sorry to hear that you're facing difficulties with your KD-65A8.
Could you try the below steps and test again:
. Make sure that the TV is running the latest software version: https://cutt.ly/UeSWM2Cj
. Switch off subtitle settings using these steps: HOME button, then select [Settings] → [Channels & Inputs] → [Preferences (Channels)] → [Subtitle settings] → OFF
If you're still facing an issue, contact us using the details here: https://cutt.ly/heoRCkdW
Nihad @Sony Support UK
Nice picture, but software is horrible
xbr65a8h 13/09/2024 by mackfoo (USA) Verified Purchaser Verified
This tv gets a nice picture. Beyond that this television has been an absolute nightmare. Software is so buggy that at least weekly, sometimes more, we are forced to unplug the television because it has locked up. I have reset tv and reinstalled all of the apps which helps for a bit, but eventually it goes right back to freezing (and other bugs). My most expensive television has turned out to be the worst one I have ever owned. If I had bought a lesser brand television at a quarter of the cost I could maybe accept some glitches, but I expected more from a Sony. Won't happen again.
Poor
Good
Poor
Good
Hi Mackfoo, We are sorry to hear about the issues you're experiencing with your XBR65A8H TV. Based on the information available, here are a few steps you can try to resolve the freezing and software bugs:
Power Reset: Turn off the TV and unplug the power cord for two minutes, then plug it back in and turn on the TV. This can help reset the system.
Restart the TV:
Using the remote control, press and hold the POWER button until "Power off" appears on the screen, then press and hold the POWER button again until a menu appears and select "Restart."
Alternatively, you can navigate through the menu: Press the HOME button on the remote, go to Settings → System → Restart → Restart.
Install Pending Updates: Ensure all pending updates from the Google Play Store are installed.
Press the HOME button on the remote, go to Apps, and select Google Play Store.
Go to My Apps and install all pending updates.
After updating, press and hold the power button for 5 seconds to reboot the TV.
Clear App Data and Cache:
Press the HOME button on the remote, go to Settings.
Select Apps → See all apps.
Select the appropriate application, then select Clear data and Clear cache.
Factory Data Reset: If the issue persists, you may need to perform a factory data reset. Note that this will remove all your settings, including apps, channels, and network settings.
Navigate to Settings → Device Preferences → About → Reset.
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Case ID:
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
Carl
V Fantastic sound and picture
KD-55A8 07/08/2024 by Bluenose123 (United Kingdom)
Would highly recommend and I wouldn’t have any other make of TV
Excellent
Excellent
Excellent
Excellent
Good Television
KD-55A8 18/07/2024 (United Kingdom)
Only have it a few weeks; so far very pleased with it: Sound quality very good and picture quality also excellent. No need for a sound bar.
Excellent
Excellent
Excellent
Good
No picture
xbr65a8h 26/04/2024 by Swoop (USA) Verified Purchaser Verified
I purchased this TV just 3 years ago and it doesn't work already. I have 5 Sony TVs with this one being the most expensive and best picture, but dies before all the others!
Excellent
Good
Excellent
Fair
Excellent
Great product
KD-55A8 11/03/2024 by Kosyo71 (United Kingdom)
Amazing product. Easy to use, many function, nice vision.
Excellent
Excellent
Excellent
Confusing model nunbers
KD-55A8 02/03/2024 by Esvbiker (United Kingdom)
No 120 hz at 4k model numbers make it confusing rediculous
Poor
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Hi,
Thank you for your review.
We're sorry to hear that you're facing difficulties with your KD-55A8.
Having read your feedback about the 120 Hz with 4 models, we would like to be able to offer some assistance, so please don't hesitate to contact us using the details here: https://bit.ly/2VBcJwW.
Omnia @ Sony Support UK
Disgraceful, after less than 3 years, dead pixels
KD-65A8 09/02/2024 by Airborne1945 (United Kingdom)
After less than 3 years, hundreds of dead pixels appeared in the corner of the TV all around. It's like spreading. This is my second TV, as the first one I had to send it back for the same issue in the first days. This one roughly lasted 3 years. I would accept some dead pixels, but this amount in a premium expensive device is a total joke. I feel like money wasted, I would never ever buy an expensive or Sony TV in the future, as the 1 year warranty already gone, and the shop 5 year extended warranty does not cover dead pixels.
Average
Good
Good
Hi Airborne1945,
Thank you for your feedback.
We're sorry to learn that your TV developed dead pixels.
We recommend checking the steps on the link below:
https://cutt.ly/IwVwKqLp
Having read your feedback, we would like to be able to offer some assistance, so please don't hesitate to contact us here: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).
Hana @Sony support UK
Good when performing
ke-55a8 22/01/2024 by Timeout80 (United Kingdom)
Sony was once one of the best tv’s around now I am not so sure.
Fair
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Average
Hi Timeout80,
Thank you for your feedback.
We're sorry to learn that your TV developed a fault.
Having read your feedback, we'd like to understand what the issue is to be able to offer some assistance, so please don't hesitate to contact us here: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser).
Hana @Sony support UK
Worst Experience Ever!
xbr65a8h 08/01/2024 by LAZie (USA) Verified Purchaser Verified
I treated this TV as I should and it is worthless 2 years later.
Excellent
Excellent
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Average
Poor user instructions
KD-55A8 28/12/2023 by Misty 123 (United Kingdom)
Lovely picture but user instructions complicated for us oaps needed help from supplir
Excellent
Excellent
Average
Great features and design!
KD-65A8 06/12/2023 by Andy49hr (United Kingdom)
Brilliant picture - superfast set up - excellent sound quality
Excellent
Excellent
Excellent
Exchange for faulty television
ke-55a8 05/11/2023 by Kahk (United Kingdom)
The matter with my television was dealt with very quickly and efficiently
Good
Excellent
Excellent
excellent
KD-55A8 04/11/2023 by Magicrat99 (United Kingdom)
fantastic tv,really easy to set up,brilliant sound and picture,the oled is awesome,makes such a difference for the night time scenes,easily the best TV I've ever bought,would highly recommend.
Excellent
Excellent
Excellent
Expensive mess
KD-65A8 24/09/2023 by Mister L (United Kingdom)
I bought this product to replace my Sony OLED that lasted less than 3 years. Unfortunately this one doesn’t seem to be much better. Turns off by itself while watching for no reason, slow interface which means you press the arrow keys several times before it responds and then it goes past the option you wanted. Clearly inferior processors have been used which is shocking given the price of this set. Dead pixels complete the disaster. Would not recommend this or any other Sony TV.
Poor
Poor
Poor
Hi,
Thank you for your review.
We're sorry to hear that you're facing difficulties with your KD-65A8, this is not the norm as we strive to deliver the best quality possible.
For the power off issue, could you try the steps here and check again: https://bit.ly/3RDke45
For the dead pixels issue, please try the steps here: https://bit.ly/46nCUtn
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Top TV, outside the Google Software
xbr55a8h 24/08/2023 by Longtime_Sony_TV_user (USA)
Been several years now since my purchase of this A8H TV and it's a great looking TV. My only complaint is the search function. Forget about searching for movies and TV shows to stream. You just get a bunch of junk web recommendations with built-in Google search results (like a web browser), but this TV does not have a good web browser, so what is the point? But outside of the ads in the menu and Google search, TV is great - just remember to restart/reboot the software every 2 months or it acts up. 5 start TV, 3 Star software - so 4 star overall
Excellent
Excellent
Excellent
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Good
Terrible TV failed
xbr65a8h 19/08/2023 by Ck2023 (USA) Verified Purchaser Verified
Bought this TV assuming that Sony meant high quality . Sadly i was wrong. The screen has failed with a black line running across the screen. Even worse i reached out to sony customer service and no one would help.
Poor
Average
Poor
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Very Good LED TV
KD-55A8 08/07/2023 by ILike Sony (United Kingdom)
Bought this after watching availability and prices for a while. Review obvious competition (LG Samsung) and this ticked more boxes overall. For us the SD viewing and upscaling was important viewing some older material on TV. The Android system was an attraction too with the power of development behind it. Hopefully it will be updated and current for a long time
Excellent
Excellent
Good
Good features easy to set up
KD-55A8 10/06/2023 by Driverstudents (United Kingdom)
Great telly fits well in our living room had a 50” but upgraded to 55” Sony Bravia Oled model and are very happy with the TV, function are easy to navigate and there plenty of choice in picture quality and sound so there’s something for everybody to choose from
Excellent
Excellent
Excellent
The television was perfect it's exactly what I wan
139 cm (55") 20/05/2023 by BryAdam84 (USA) Verified Purchaser Verified
I got this TV from my Mother or Christmas because it's the one that I ask for because it had high reviews. I don't deny that the TV was great sound quality was great. The picture was amazing the price was a little steep especially Since my TV no longer works And I can't figure out why and I should still be under warranty because it was only purchased last year. But given that I cannot provide proof of purchase because of my mother's death in August she had the. Receipt and I don't know what to do about it I registered the product and and I know where my mom bought the TV app. But from what I understand Sony Sony has a 3 year warranty on O LED bravia T v's. This TV was manufactured in 2001 and I got it in 2002 and here it is 2003 and I can't. Get it to work. I don't want to put out more money to have it fixed when I paid almost 3000. Dollars for the TV itself I was helping Sony Donnie could return to me and give me advice on what to do in this situation I'm sure. I'm not the only one that's had this issue. But I am in a difficult situation providing proof of purchase because of my mother's death and not having the physical receipt.
Excellent
Excellent
Average
Excellent
Excellent
Excellent
Superb TV
KD-65A8 23/04/2023 by EsoxLucius53 (United Kingdom)
I bought this TV to replace a 46" Sony, which I bought in 2010 and gave years of good service. When this TV was set up (a doddle), I was amazed by how much better the picture was, the vivid colours, the amazing black levels, how technology has come on over the years! What the future will bring us, who knows?
Excellent
Excellent
Excellent
Good for 1 year
xbr65a8h 24/01/2023 by VinDin13 (USA) Verified Purchaser Verified
I bought this tv a little over a year ago. It has a wonderful picture being an OLED but after about 1 year and a couple months it stops being able to play papas like Disney plus, ESPN plus, HBO max, and Hulu. It also seems to be super laggy and sometimes disconnects from the Wi-Fi.
Excellent
Excellent
Poor
Good
Poor
Excellent to with lots of apps
KD-65A8 16/01/2023 by Neobutt (United Kingdom)
I’ve purchased this TV and it impresses me every time I watch something HD the picture quality is impressive. The apps are great including Cody. The performance is great but now after a few years there is a problem happening on the TV. I don’t know if it’s the TV itself That I hear clicking noise like TV have turned on, but TV is not on. I don’t know if that’s a manufacturing fault but TV is working fine till now
Excellent
Good
Good
Hi,
Thank you for your review.
We're glad to hear that you're enjoying the picture quality of your KD-55A89 and, hope you continue to enjoy it for years to come.
Clicking noise is normal to be heard sometimes when the TV is in standby mode and, that's due to receiving new data, software updates, panel calibration, etc. This is a specification of the TV.
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Great picture
KD-55A8 05/12/2022 by babs S (United Kingdom)
Would love to be able to tune it easier. Not everyone is tech savvy. Proving a nightmare to set up.
Good
Excellent
Fair
Hi,
Thank you for your review.
We're glad to hear that you're enjoying your Sony KD-55A8 and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members. Furthermore, we're sorry to hear that you faced difficulties while tuning and setting up your TV.
We recommend checking these links that will guide you through how to tune in channels: https://cutt.ly/k173eRM and https://cutt.ly/Y173y6P. We also recommend checking this link that will guide you on how to set up your TV: https://cutt.ly/X173Qv7
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Elshahat @Sony Support UK
Sony a8 review
KD-55A8 26/11/2022 by Sam 24459916 (United Kingdom)
I had previously bought a Sony 3D tv 9 years ago I always fancied a newer tv preferably a oled tv I read a lot of reviews on other makes but for some reason I was drawn back to Sony I had no issues with my previous tv so do you take the chance with another make obviously not that's why I'm writing this review lol
Excellent
Excellent
Excellent
Great features.
xbr55a8h 04/10/2022 by Alamopark (USA) Verified Purchaser Verified
Great features. Easy to set up. Excellent picture, excellent sound. I wanted a second tv to go in my bedroom and this 48 inch TV is excellent. No sound bar needed.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Alamopark,
We are thrilled to hear that you are enjoying the excellent picture, sound, easy setup and great features with your A8H Sony OLED TV! The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thank you so much for choosing Sony! - Kris
Amazing Improvement is both Vision and Sound
KD-55A8 25/09/2022 by MikeeW (United Kingdom)
This was a long awaited upgrade to our last Sony Bravia purchased over 12 years ago, but we had no idea how much TVs had moved on in those 12 years. The new one is significantly larger, the picture is so clear and crisp, it's a pleasure to watch and we are spending more time looking at the picture than the programme. As for the sound, we thought our hearing had deteriorated during those 12 years, and had the subtitles on nearly all the time, but no longer. The sound quality is superb. The controls have yet to be totally mastered, but the ability to change signal source or programme with speech commands via the handset is unexpected but welcome. We are delighted.
Excellent
Good
Good
Effortless Synchronisation
KD-55A8 04/09/2022 by Rudeboy69 (United Kingdom)
Effortless synchronisation with apps like Disney +, Apple TV, Amazon , Rakuten, CHili Tv. The Clarity of the screen is amazing, the remote is very slim and has a silky top end feel to it. Much improved from the two previous versions.
Excellent
Excellent
Excellent
Unbelievable picture quality
xbr65a8h 29/08/2022 by Superchief (USA) Verified Purchaser Verified
Bought this a few weeks ago after doing my research. Waited until prices came down and found a great deal. Well worth the wait.
Excellent
Good
Excellent
Excellent
Excellent
Hi Superchief,
Awesome! We're glad to hear we were able to give you a great deal. Nice to know you like the incredible picture quality of your new TV. Your A8H Sony OLED TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thanks for choosing Sony! - Kris
Love watching ANYTHING on this TV
xbr65a8h 15/08/2022 by Skyelark (USA) Verified Purchaser Verified
Beautiful picture, EASY setup, couldn’t be any better
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Skyelark, Fantastic! We're glad you love the beautiful picture quality and ease of setup of your Sony A8H. The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thanks for choosing Sony! -Sam
My A8H
xbr65a8h 10/08/2022 by JJF1 (USA) Verified Purchaser Verified
Bought this 18 months ago and had to replace a board. $300 repair bill.
Good
Average
Good
Good
Good
Hi JJF1,
Thank you for your time writing this review. We're sorry to hear what happened on your TV. This does not happen often and not the experience we want you to have. If you have concerns or need assistance with the TV, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and thanks again for purchasing Sony. - Kris
Fabulous TV
ke-65a8 02/08/2022 by Wendles9 (United Kingdom)
I bought this 65" TV when it was on an offer so good I couldn't really say no! The picture quality is amazing and the slender minimalist design means the screen size is not overwhelming in my living room. I am so glad I bought this TV when I did as it has been wonderful having the neighbours round to watch the Lionesses. Now I'm really enjoying the Commonwealth games! Set up was extremely easy and instructions straightforward to follow - once I had help getting it out of the box I did all the technical stuff on my own (60+ female) including hooking up to my tuner/speakers and other devices etc. I will need professional help to mount it on the wall though. I love this TV - well worth the money
Excellent
Excellent
Excellent
Great Features
KD-65A8 05/07/2022 by buckers (United Kingdom)
One of the best TVs for sound and colour, the clarity of the screen is amazing for the detail if all images.
Excellent
Excellent
Excellent
Fantastic picture
ke-55a8 14/06/2022 by Markgooner (United Kingdom)
Only had it a few days but can already tell the picture is far above what I am used to.
Excellent
Excellent
Excellent
Costly but worth it.
ke-55a8 12/06/2022 by Amandeep (United Kingdom)
Excellent quality, I buy it as I trust this Brand Sony will never let me down and I am happy that I made right choice.
Excellent
Excellent
Excellent
Excellent color and definition but it is too dim
xbr65a8h 23/05/2022 by CapeCod774 (USA) Verified Purchaser Verified
The UI is good (better than a Samsung I previously used) but the picture is too dim. I know it's an OLED but it's still too dim. If it was a bit brighter it'd be an awesome TV.
Good
Average
Good
Excellent
Excellent
Thanks for the review, CapeCod774. While we are pleased that you are satisfied with the fast & smooth user interface and amazing color quality of our A8H, we are really sorry if the brightness of this TV didn't live up to your expectations. You can configure various settings related to the TV display such as color and brightness for picture quality by following the steps on these articles:
https://helpguide.sony.net/tv/husltn1/v1/en-003/01-03-09_01.html
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xbr-65a8h/articles/00190409
The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. Using our Pixel Contrast Booster, unique to Sony BRAVIA OLED TVs, uses 2-way communication between the TV panel and the processor to optimize brightness and color hues to create ultimate realism when viewing your favorite content.
In case you need more information or technical assistance with our product in the future, you can always contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
- Romeo
Its a Sony
ke-65a8 22/05/2022 by Beastboi (United Kingdom)
Its like having my own cinema screen! Especially with the Sony sound-bar and woofer i bought separately! I thought my last tv (50” plasma panasonic) was a big tv but this 65” made it feel like when I swapped my 21” for a 32” 15 years ago! It was very easy to set up, especially if you already have accounts with some of the service providers, EG google, amazon, Disney. Also good if you have your phone to hand and connected to the same wifi Also love the fact that its a smart tv and voice control. And apple airplay/ Bluetooth connection.
Excellent
Excellent
Excellent
Excellent
Conked out 6 months after warranty expiration.
xbr65a8h 20/05/2022 by AndySelvig (USA) Verified Purchaser Verified
Bought this tv in late 2020 and two weeks ago, out of nowhere, it will not turn on. No support from either Sony or Best Buy (purchased there)for repairs.
Excellent
Average
Average
Poor
Poor
Hi AndySelvig,
Thanks for reaching out to us with your concerns. We're sorry to hear about the issue with your TV has no power or not turning on anymore. This is definitely not the experience we wanted you to have in our product.
We do have troubleshooting steps that may help resolve some issues, especially if your TV has no power or doesn't turn on. You may refer to the helpful links below:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xbr-65a8h/articles/00153674
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xbr-65a8h/articles/00023331
We'd like the opportunity to investigate the issue. Please get in touch with us for further assistance about the issue you are experiencing with your TV.
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Sony.com Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A8H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Jess
Awesome picture!
xbr55a8h 20/05/2022 by Ed169 (USA) Verified Purchaser Verified
Thoroughly enjoying both of my A8H OLED televisions at the moment and wished I purchased larger screen sizes.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Ed169,
You made the right choice with the Sony A8H! The TV is powered by the X1 Ultimate for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thanks for choosing Sony!
-Ralph
Great TV.
xbr65a8h 16/05/2022 by Kbennett50 (USA) Verified Purchaser Verified
I purchased this TV a few months ago. Love the picture and features. I'm sold on Sony.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Kbennett50,
Thank you for sharing your great experience with us! We're happy to hear you love the amazing picture quality and great features with your new TV. The A8H TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thanks for choosing Sony! - Kris
Excellent pieces of technology.
xbr65a8h 12/05/2022 by Soupcamp (USA) Verified Purchaser Verified
Excellent sound and picture quality. I’m very happy with my purchase.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Soupcamp,
Amazing! We are really thrilled to hear you are very happy with your purchase! We are also delighted that you are satisfied with the incredible picture & sound quality of your XBR-65A8H.
The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. Using our Pixel Contrast Booster, unique to Sony BRAVIA OLED TVs, uses 2-way communication between the TV panel and the processor to optimize brightness and color hues to create ultimate realism when viewing your favorite content.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
Very good for the money
ke-55a8 03/05/2022 by Chris222 (United Kingdom)
I have had this tv for a out 4 months now and have been impressed with pic quality and also the sound from this set is quite impressive aswell.
Excellent
Good
Excellent
Good
Can always count on Sony!
ke-55a8 27/04/2022 by Julientmn (United Kingdom)
Like all of the top Sony products I own, Sony always delivers to the next level.
Excellent
Excellent
Excellent
Excellent
great picture
KD-55A8 22/04/2022 by raljy (United Kingdom)
would buy another Sony tv or another product like a camera
Excellent
Excellent
Excellent
Good
Brilliant picture but dodgy sound.
ke-55a8 05/04/2022 by jondoc (United Kingdom)
I purchased this top of the range Sony tv, based on the reviews about the picture and sound. The picture is unbelievable but the sound not as good as I was led to believe. I purchased a Sony sound bar to upgrade the tv sound. I`m afraid it didn`t.
Excellent
Average
Excellent
Excellent
Hi,
Thank you for your review.
We're glad to hear that you're enjoying your KE-55A8.
We'd like to highlight that you can configure various settings related to the TV’s sound as per your preferences by checking the instructions in the user guide from this link: https://bit.ly/38zAZsx
You can also correct the audio to the best acoustics for your watching environment from the instructions in this link: https://bit.ly/3KjH1eX
If you need further assistance you can contact us using this link: https://bit.ly/2NwYLXL
Omnia @Sony Support UK
Nice product, sound selection output questionable
ke-65a8 03/04/2022 by Smudger57 (United Kingdom)
Picture quality is great. But I do not hear any difference in sound output from any of the selections I make, it is all the same to me
Good
Average
Excellent
Good
Hi Smudger57,
Thank you for your feedback.
We're glad to learn that you're enjoying the picture quality of your TV, and for more years to come.
Regarding the sound, we recommend performing the acoustic sound calibration to enhance the sound quality as described here:https://bit.ly/3jtm31e.
If you need any assistance you can contact us using this link: https://bit.ly/2NwYLXL.
Hana @Sony support UK
Beautiful Viewing
xbr55a8h 01/04/2022 by Steeled (USA) Verified Purchaser Verified
This is our first smart TV and I love it! Great picture, great audio ad easy to use functions.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Steeled,
That's awesome! We are incredibly pleased you love your new XBR-55A8H. We are also delighted that you are satisfied with the amazing picture & sound quality and ease of use of this TV.
The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. Using our Pixel Contrast Booster, unique to Sony BRAVIA OLED TVs, uses 2-way communication between the TV panel and the processor to optimize brightness and color hues to create ultimate realism when viewing your favorite content.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
Excellent pictures
ke-55a8 27/03/2022 by A atk (United Kingdom)
We bought this product about couple of weeks ago, in two minds before we purchased but very happy now,recommend to anyone
Excellent
Good
Excellent
Excellent
la mejor
xbr65a8h 25/03/2022 by otzolotepec (USA) Verified Purchaser Verified
i buy this Tv month i perfect very nice jjjjjjjjkk
Excellent
Excellent
Excellent
Excellent
Excellent
Hi otzolotepec,
Amazing! We are really thrilled to hear that you're happy and satisfied with the exceptional performance of your new XBR-65A8H.
The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. Using our Pixel Contrast Booster, unique to Sony BRAVIA OLED TVs, uses 2-way communication between the TV panel and the processor to optimize brightness and color hues to create ultimate realism when viewing your favorite content.
Thank you so much for the 5-stars review and for choosing Sony!
- Romeo
Incredible picture
xbr65a8h 24/03/2022 by JakeSNE (USA) Verified Purchaser Verified
I have been a Sony guy since my first tv but this tv was good enough that I wanted to take time for a quick review. I've become known as the tech guy in my family and social circles and I've always given Sony my top ranking of what tv they should buy, and I'm sure a few friends are tired of hearing about how much I love this tv! I've had several tvs from 46 on up and the first one I bought almost 20 years ago is still running and looking good, along with the other 5 Sony tvs. I've been waiting to get my hands on one of the oled models since their 11" model came out long ago and this was the first one I could get that wouldn't cost me a marriage, and it was worth the wait. I regularly get comments that the screen is so thin that it can't work as well as it does. If you are someone looking for the deepest blacks you can get on a tv today, the a8h or the newer version will surely be a good addition to your household. I still comment to my wife that I can't believe the picture quality on 4k content is this good, and I've had it 18 months.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi JakeSNE,
You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. The A8H features the X1 Ultimate picture processor, giving the TV an impressive boost to sharpness, contrast, and color enhancement. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thank you for always choosing Sony!
-Ralph
Great TV, miss some previous features.
xbr65a8h 06/03/2022 by RM51 (USA) Verified Purchaser Verified
Love the TV overall. This is my second Sony OLED. Bought a 55” in 2020. Fantastic picture and love the EARC. Miss the Sports Picture Mode option and the inability to turn off the “ping” sounds when switching between apps that is available on my other OLED. Otherwise love it! Big Sony fan!
Excellent
Excellent
Good
Excellent
Excellent
Hi RM51, Wow! Thank you for purchasing your second Sony OLED TV. We're glad you love the excellent picture quality and eARC feature of your new A8H. This TV still has a preset picture mode adjustments. Picture mode on this TV is an image quality setting that is preset to be suitable for the genre of the program and the type of image. And unfortunately, this TV has no option to disable the system sound.
The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thanks for choosing Sony! -Sam
great
xbr65a8h 06/03/2022 by babakes84 (USA) Verified Purchaser Verified
i love this device from sony just few questions i have
Excellent
Excellent
Excellent
Excellent
Excellent
Hi babakes84, We are thrilled to hear that you are enjoying your A8H Sony OLED TV. The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thanks for choosing Sony! Erin
Not happy with quality
ke-65a8 04/03/2022 by Welshtony49 (United Kingdom)
I bought this TV from Amazon on the 22nd of march it worked fine for a few days then it randomly turned off and the front led starting blinking red 4 times so I had to unplug it from the wall and wait a min to turn it back on.that was once then happened again and again and again randomly.i had enough so returned it back to amazon.plus u can't adjust the picture settings on hdr or SDR independently which wound me up as it is.i won't be buying a Sony ever again and went back to my hisense u8g that's actually works and half the price.
Poor
Poor
Excellent
Poor
Hi Welshtony,
Thank you for your review.
We're sorry to hear that you've faced difficulties with the TV turning off randomly, and had to return it.
In such cases we would've loved if you contacted us, so we could've offered some assistance.
Of course, we appreciate your feedback and we have passed them on for future consideration and product development.
And once more, we're sorry about any unintended inconvenience.
Moe @Sony UK
Amazing picture
ke-55a8 26/02/2022 by thedarkknight111 (United Kingdom)
This picture on this television is outstanding...stunning OLED panel display. Sound quality is fantastic.
Excellent
Excellent
Excellent
Excellent
Amazing Image, Smooth Processing.
xbr65a8h 24/02/2022 by PEP50 (USA) Verified Purchaser Verified
After finally letting go of an older XBR that is about as old as my kids, I found a great deal on an A8H and am so glad I did. The action is smooth, and the picture quality and colors are amazing. The sound is awesome, I purchased a Z9F sound bar and find myself not having to use it often for most viewing.
Excellent
Good
Good
Excellent
Average
Hi PEP50,
We're glad that you are enjoying this A8H Sony OLED TV. The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended.
Thanks for choosing Sony! Jay
Superb
ke-55a8 24/02/2022 by Bill 1963 (United Kingdom)
This is as my retirement present to myself. Absolutely love it. Superb picture and feature rich. No downsides at all
Excellent
Excellent
Excellent
Excellent
Great TV with Great features
KD-55A8 22/02/2022 by Fared (United Kingdom)
I bought this TV from Costco after reading lots of reviews and so far I'm happy customer Android fictionality and airplay are the good things in this TV
Excellent
Good
Excellent
Excellent
Love the picture quality and plenty bright
xbr65a8h 20/02/2022 by Funtimes111111w (USA) Verified Purchaser Verified
Enjoying the picture quality and the brightness is fantastic
Excellent
Good
Excellent
Excellent
Excellent
Hi Funtimes111111w, Fantastic! We're thrilled to hear you love the excellent picture quality of your Sony A8H. The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thanks for choosing Sony! -Sam
Outstanding Picture!
xbr65a8h 20/02/2022 by Pfhart (USA) Verified Purchaser Verified
I was planning to buy the LG OLED but this Sony briefly went on sale for 1000.00 off of listed price. It was less than the LG and has outstanding features. I’m not a gamer so the picture quality for sports and movies is important to me. This set won’t disappoint!
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Pfhart, You've made an excellent choice! We're very pleased to hear you like the outstanding picture quality of your new Sony TV. The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thanks for choosing Sony! -Sam
New Experience
xbr65a8h 19/02/2022 by BillMount (USA) Verified Purchaser Verified
I knew this was a good TV when I saw it in the store, but at home it simply shines. I'm not going to get a lot done around the house now...
Excellent
Excellent
Good
Excellent
Good
Hi BillMount, You've made a great choice! We are thrilled to hear that you are enjoying your A8H Sony OLED TV. The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thanks for choosing Sony! -Sam
Great television
xbr65a8h 19/02/2022 by JoeS ohio (USA) Verified Purchaser Verified
I purchased this about a month to replace another older Sony television. The picture quality is phenomenal, the ease of set up was great with my sound bar and Apple TV. I have had no issues with brightness even during the day. I am very satisfied with this purchase.
Excellent
Excellent
Excellent
Excellent
Excellent
Hi JoeS ohio, Great! We're glad that you like the picture quality and ease of setup. The A8H is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thanks for choosing Sony! Erin
Super picture, amazing eARC, blah Android
xbr65a8h 17/02/2022 by hardcase417 (USA) Verified Purchaser Verified
I bought this about a month ago, in a 65", paired with a Sony STR-DH790 receiver. Wow, what a picture, and even the sound is considerably improved using eARC over Optical. It is an Android TV, so the apps options are much more limited than Roku (formerly had a 55" TCL 6 series with Roku). I found Roku to be easier to use. The TV speakers just don't compare with my large NHTs. Ive had home entertainment systems for decades and this is the very best so far!!! Caught this at LT half-price, an excellent open box at BB. Replace Android/Google with Roku and it would get a 5.
Excellent
Good
Good
Good
Good
Hi hardcase417, Thanks for purchasing the A8H 4K Ultra OLED TV. We appreciate the review and we're glad that you like the picture, especially the sound coming from your Sony STR-DH790 receiver.
The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended.
We also appreciate your feedback regarding the operating system of the TV.
Thanks for choosing Sony! -Craig
Excellent Quality
xbr65a8h 16/02/2022 by BradinBend (USA) Verified Purchaser Verified
I’ve been a Sony tv guy for years and have always been very pleased with the picture quality. The A8H is no exception. The picture was good out of the box but sm still trying to dial it in. Couldn’t pass the sale price too.
Good
Excellent
Good
Good
Average
Hi BradinBend,
Thank you for being our valued customer. We greatly appreciate your satisfaction witt he amazing picture and excellent quality with your new A8H Sony OLED TV. The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thank you for choosing Sony! - Kris
Nice tv
xbr65a8h 16/02/2022 by Barzdyla (USA) Verified Purchaser Verified
Very good tv, for excellent price, highly recommended, buy Sony not Samsung
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Barzdyla, Thank you for purchasing the Sony A8H! We're glad to hear you feel that this TV is worth its price. The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thanks for choosing Sony! -Sam
Great tv
xbr65a8h 14/02/2022 by No name1234 (USA) Verified Purchaser Verified
I bought this a month ago and so far it has been a excellent purchase
Excellent
Excellent
Excellent
Excellent
Excellent
Hi No name1234,
That's amazing! We are thrilled to hear about your excellent experience with your new Sony Bravia TV! You chose the best TV brand! Good to know that you like the great features and overall picture quality of the TV. The TV is powered by the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended.
Thank you for sharing your awesome feedback and for choosing Sony!
-Jess
Better than expected
xbr65a8h 13/02/2022 by Sonisung (USA) Verified Purchaser Verified
I have had this TV for 2 or 3 weeks and have realized that it is much more enjoyable to watch TV when I'm not trying to see the the blacky muck of a standard LED screen. My friends have the a new Samsung QLED 75in 8K and though the imagine is very clear, it suffers from the mucky black syndrome as my 32in Samsung 4k QLED. My friend was right, an *K may have a higher resolution, BUT the OLED will ALWAYS have a better picture quality. I'll take my 65in Sony 4K OLED over their Samsung 8K QLED any day!!!
Excellent
Excellent
Excellent
Excellent
Excellent
Hi Sonisung,
That's awesome to hear! We're glad you like the picture quality of the TV. The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thank you for choosing Sony!
Regards,
David
Brilliant product
ke-55a8 05/02/2022 by Adi78 (United Kingdom)
Absolutely amazing product, sound and picture quality out of this world
Excellent
Excellent
Excellent
Excellent
