Product Reviews

I’ve had this TV for about a year picture is ok. It’s expensive for what you get. I haven’t hooked up to my home theater AV receiver the last update has completely changed the way it functions with my AV receiver I can no longer use the Sony TV remote to control my AV receiver or my satellite box. I contacted Sony support they were absolutely useless. You cannot reverse the update I would recommend a different a different brand of TV.

Easy to use the app store lets it down abit but can sideload apps if needed.

Constantly acts as if it loses signal then comes back again for no reason

Had my Sony TV for 6 months now and still amazed by its built in features. TV quality is second to none. I have my PlayStation, dvd blue ray and TV talking to each other at my control and convenience. This is the second Sony TV I have bought and can’t see me buying any other make or model in the future other than Sony.

My new TV all set up fits perfectly, just love it .

Have been using this TV for a year now, and it was well worth it. The 4k is just outstanding, and I also really enjoy how it connects to my google products. The Sony sync feature is also geat when connecting to my speakers and ps4. The UI can be a bit slow sometimes, but apart from that all is amazing.

This is a good TV. Great picture and sound. Sony are wonderful

My Sony XBR43X800G SN. 4011086 crashes frequently. If I change from HDMI1 to HDMI4 at times it crashes. This morning I powered the TV up and it immediately crashed. I’m running Version 9, Android Security Patch Level Aug 5, 2020, Kernel Version 4.9.125. Before the last update, everything was great. By the way, the one-year warranty ended two months ago. Thanks! After reading your community support section, it's obvious I should have gone with the Samsung unit. Please advise.

Have been very happy with this TV but was recently disappointed to learn that it would not pair with Sony wireless headphones I had purchased. A 2019 model Sony TV should be programed to use wireless headphones. Can this be accomplished with updated software?

I bought this tv last year. Great features and quality.

Bought this 6 months ago & no issues. Really happy!

Purchased February 2020. May of 2020 started having problems with the picture fading to black. Did "factory rest" as recommended by support. lasted 2 months after had same issue for every 2-3 weeks. Now Januaray TV has gone to black and cannot get picture or sound. To top it off, it's playoff weekend. Would not recommend this TV. Extremely dissatisfied with my first Sony TV!

This is my 3rd Sony Bravia and it has gotten better each time.

Bluetooth rubbish can't use headphones needs a update to use headphones

absolutely brilliant does everything it says on the box fully recommend it

Video quality is great. Casting is unreliable after software update and results in losing WiFi. Switching between apps is slow.

This is the 3rd Sony Bravia TV I own. Why buy anything else?

This is a very good TV, great picture and good sound. What is poor if you want subtitles on it’s a right carry on going through the settings to switch them on, why can’t Sony put a button on the remote for this like most tv manufacturers do.

I bought this product in August and I am thrilled with the whole package.

I bought a tv about 6 months ago, and everything one day just didn’t turn on, tried everything for it to work again, from sockets to leads and still no luck. Made a call and was waiting for an engineer to call but never received the call

I bought the TV 6 months ago and I am very happy with its performance. We now are having a great movie experience at our home almost every day :-). A high quality product that does the job as it should. The product stands for Sony's reputation. Thank you Sony for maintaining your quality and the user experience. Only challenge is, I cannot connect my TV with wireless Bose headphones.

Bought this TV 2 weeks ago and blown away by the colour depth and how great my ps5 and uhd Blu-rays look on it. Android TV works like a treat and all of my favourite apps work perfect.

Was looking for a midrange priced TV, yet with plenty of features, and this one fits the bill. Could not be happier.

Bought to replace our previous Sony TV (still working after many years!) & we were not disappointed. The picture quality is outstanding!

We bought this two and a half months ago and are very satisfied with it.

Switched from Samsung for an easier online features. So far so good. The picture is fantastic. I only gave 4 stars because I bought a Bose Sound Bar and there is no code to connect the Boss Universal Remote. Contacted both Bose and Sony. Both identified that paring code 0000. It appears that Song wants you to use their sound bars. No where on the spec sheets does Bose or Sony state that Sony is not compatible with Bose. The Bose sound bar worked fine on 2 other model tv. Otherwise I’m happy.

Three Rooms,Three Sony’s I’ve been buying Sony TV’s for 15 Years,very dependable and easy to use... Great picture quality too!

I bought this TV last year November at a great price from Currys PC World.The TVs picture quality and sound has been great since the beginning. Stable design and easy to assemble.

I Bought 1 year ago tomorrow and now the TV turn on and off by itself. cannot get customer support by chat or phone, cannot get warranty coverage without contacting support. This is November 28th 2020 for gods sake!

Its a really nice TV but it has one irritating problem... When trying to select an iplayer by clicking on an app it offers to add to quick play or remove. The only way I have found to get players active is to click on SONY app and select from there. clicking on quick play offers the same 2 options

Very pleased overall. However, handset design means frequent inadvertent selection of outer ring options when using inner ring to move focus. The Guide function, allowing access to programs for previous week, only works for BBC (iPlayer) despite having signed up to ITVHub and MyFive.

Had our tv a few months and extremely happy with it

Crystal clear, android system works like a tablet for apps, fast smart tv system. Best TV I have ever used, miles better than Samsung smart tv software

I decided to get a 4K TV and am somewhat brand loyal to Sony when it comes to TVs. This one seemed to fit the bill and was a very good price. Presumably priced well as it is last years model (2019). The quality of the picture (the most important thing in my view) is really very good and I have no complaints about that at all. The sound is ok, but I use it with a Sony audio system which is connected to the TV via optical link. Terrestrial reception is awful where I live, so I use a satellite dish and Freesat via a Humax recorder. The TV doesn't support Freesat, but does link in pretty well with the Humax box and I can do everything I need to do on the Humax box with the TV remote control. The IR blaster that comes with the TV links in with many different set top boxes. The TV also links well with my audio system - which automatically switches on when the TV is switched on. I find the general user interface a bit awkward to use - it isn't particularly intuitive and seems a bit confusing. I think it would all be a little easier if you using an aerial rather than satelitte. One of the most frustrating things I have found is that the BBC iPlayer app stops working periodically. I'm not sure if this is a problem with the TV or the app. It also loses iPlayer if the TV is switched off at the mains or, as has happened a few times for me, a power cut. The only way I have found to get it back is to do a factory reset, which although reasonably quick is a hassle. I would be interested to know if the 2020 version of this TV has this problem too.

Bought this tv in January was very happy with it but then a fly as appeared on the screen waiting for a replacement whilst the tv is examined

First smart tv, absolutely love it. Gives me all options of tv and apps, have Google home and linked up easily

We bought the Sony TV as a replacement of our old and to be used as our main TV. Everything works ok until we watch Netflix, within 10 seconds of a programme starting the TV completely restarts. Luckily we are still within our 1 years warranty and raised this issue with Sony. However we have been through multiple testing resolutions with Sony which have failed to work, the TV wasn’t finding the latest software therefore Sony sent us a USB to install this manually however we are still experiencing the same issue. Sony then referred our case to one of their 3rd parties to replace the main board in the TV which has now been competed, however we still have the same issue.... Despite all our other TVs in the house working using the same Netflix account and us moving the Sony into different rooms. We have researched this issue online and it seems to be something that is very common. This is our first and last Sony, even the engineer who attended our property advised against them.

Had it a few weeks, so far good, like the android system. Good sound and picture. But frame seems a little cheap and flimsy

Good looking tv,great cable management feature built into the tv feet...keeps everything nice and tidy. Picture quality is very good overall depending on what source your viewing. The sound was quite disappointing from the built in speakers ,even trying the different sound settings didn't improve things much it was ok for general viewing but for movies I would recommend a sound bar.

I bought this TV 4months ago and it has been great value for money.

I bought this yesterday and I love it amazing picture and sound

I bought this tv in July 2020 Since we have had it it does NOT allow us to mirror our android phones to the TV. For example to watch a film from off our phone on the TV itself. We have had 3 lots of contact with SONY AND CURRYS PC WORLD and this issue is still NOT resolved. £999 wasted on a TV that we cannot use!

We are SONY fans but we were left to work out how to access all the channels and catch up channels ourselves. The picture is excellent . We get the channels through freesat and the alternative is through our computer modem. We were told that the TV would communicate directly with our modem so there was need for our amazon firestick. We tried the direct method only to find that it would not let us access Ch 4 and Itv. It kept telling us to install youview which is not possible as we have no aerial. Eventually we installed and setup the firestick and we now have the channel access we have had with our old model. This sony TV is not complete without a firestick. If we had been told that at the beginning then we would not have wasted hours setting up the TV

Got this 8 months ago and so glad I got it. Would be good if it supported Apple as well as android

Wasn't really looking for a new TV, but saw this decided to go for it. 75" is a big TV but looks great when you have found the perfect place for it. Say to install & set up. Loads of great features swell. The only little grumble is that the stand isn't really up to the job & the TV "wobbles" quite easily

Got it a few weeks ago, started using it 2 weeks ago, excellent picture, they should put freeview on the control instead of Google

Great picture. Quality Sony TV. The whole thing is very slow. Sound needs far more bass. Limited HD channels.

Repair was done recently as sensor on tv became faulty. Repair was done in a timely manner and all is good again. Good service and support.

I am really pleased with the performance of this TV; after adjusting the picture to my own liking. Both the contrast & dynamic range of the picture are terrific. It has the blackest blacks & the whitest whites I have seen. There are a greater range of colours than I have ever seen before; with an uncanny ability to to display matt colours next to florescent colours. All colours have great density & solidity. The picture is simply stunning at times on outdoor scenes which have bright sunshine & strong shadows. The sound quality is limited by the size of the cabinet; as with all current TV`s. However, clever downward firing speakers help achieve a sound quality level which I was not really expecting. I can quite happily listen to music at decent volumes & feel satisfied. I really like Youview. There is a clever link to the BBC iPlayer if you miss the start of any BBC programme, which enables you to stream it from the start - very handy! You can also watch a few on demand programmes before the scheduled transmission time. This TV is smarter than any other I have used & needs to be connected to the internet for a lot of the features to work; including the EPG. The only disappointment is that there is no printed copy of the Help Guide; which you need! Overall, an excellent package. Highly recommended!

2 HDMI ports and 2 USB ports easily accessible, disappointed to note Bluetooth was not able to connect to a Bluetooth headset and the headphone jack is at the rear of the TV, not good if the TV is hung on the wall. Unable to use the record function on the remote as this model does not have the capability, therefore there is a number of function buttons on the remote which are completely useless. I would advise Sony not to bother with trying to be SMART, there are plenty of gadgets hat you can attach to TV which are much SMARTER and quicker, would prefer it if all the basic functions on the remote worked instead. Configuring the TV is fairly straightforward, can’t see the point of having to choose between home or action menu for some settings.

I bought this product eleven months ago and I am delighted with its performance.

I can’t praise this TV enough for the display (IPS) panel, the picture/motion/sound optimisation, overall device aspect, and pretty much everything else. There are some shortcomings though, but I feel they’re minor and mostly geared towards software more than anything else. Firstly, sound/display menus could’ve been better organised into a more comprehensive manner, rather than split into various “areas” and across inputs without much clarity. Optical out sound could’ve been “variable” aka controllable via main volume as analog out is. An android task switcher would’ve been nice, the type that was available by holding down “home” or the centre button to switch apps rather than remember where they came from. And finally, the overall panel might’ve been a bit better protected by having a bit more volume out of some whole back cover/shell on the back. It might just be me, but the razor-sharp areas at the top give me some anxiety. I could try nitpicking even more, but it’s not easy finding actual faults with this TV that are worthwhile mentioning. In brief - if you think it looks good on paper, it’s even better in reality!