A letter and number error code of C:32:xx indicates a temporary issue with the camera hardware. It can normally be resolved by turning the camera off and on again. Follow the steps below to perform a manual reset if the error is not resolved.
- Turn off the camera.
- Remove the battery pack.
- While the battery is out of the camera, press and hold the POWER button for 15 seconds.
- Release the POWER button.
- Reinsert the battery pack into the camera.
- Turn on the camera.
If the issue is not resolved, service may be required. Begin the procedure to send your Sony product into a Sony facility to be repaired.
NOTE: The xx in the error code represents any random numerical digits and does not affect the overall diagnosis of the issue.