Article ID : 00023422 / Last Modified : 04/01/2019

My A/V Receiver has Poor or No Radio Reception

    Check the radio reception after you complete each procedure. If you need model-specific information to complete any step, check your manual.  Manuals are posted on your model support page.  

    • Verify that the A/V receiver is set to Tuner.
    • Make sure to select the FM or AM input.
    • Make sure that your device has an antenna connected to it.
      • Connect the supplied FM wire antenna (75 ohms) to the Coaxial port.

        Coaxial port

      • Connect the supplied AM antenna to the AM ANTENNA terminal.

        AM Antenna

    • Preset the tuner stations.
    • Extend the antenna away from your device to receive better reception.
    • Set the volume to an audible level.

    Note:

    • If the signal strength of stations are too weak, use direct tuning instead of automatic tuning.
    • The warranty for your device doesn't cover signal reception issues.
    • In rural areas, the supplied antenna may not receive stations clearly. In these cases, use an optional antenna that provides a larger reception range. Check your local electronics retailer for such antenna.