Article ID : 00188856 / Last Modified : 01/05/2018

The Remote Control Won't Turn On

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Follow the steps below if the remote control won't turn on:

  1. Reset the remote control .
  2. Make sure that no buttons are stuck.
  3. Replace the batteries.

Note: If the issue still occurs after trying the steps above, repair may be required. Begin the procedure to send your Sony product into a Sony facility to be repaired.