Article ID : 00188856 / Last Modified : 01/05/2018Print

The Remote Control Won't Turn On

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Follow the steps below if the remote control won't turn on:

    1. Reset the remote control .
    2. Make sure that no buttons are stuck.
    3. Replace the batteries.

    Note: If the issue still occurs after trying the steps above, repair may be required.  Go to Product Repair.