IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
If you are experiencing difficulty using the hands-free or audio functions on the car stereo, follow these steps to resolve this issue:
NOTE: Not all Bluetooth® audio systems are supplied with same features and functions. To verify the information for your specific model, check the specifications. Manuals are posted on your model support page.
- Disconnect all the connected devices from the Bluetooth audio system.
- Connect from the phone again to try to establish a handsfree connection.
NOTE: If you still cannot connect, remove the pairing (registration) between the phone and car stereo then try from pairing (device registration) again.