A multicolor vertical line may display on the camera LCD screen if there is glare on the subject being photographed. Avoid photographing very shiny surfaces that reflect excessive amount of light into the camera lens.
Follow each step below until the issue is resolved:
- Change the position of the camera by shooting at a different angle.
- Shoot in an environment with different lighting.
- Adjust the zoom level.
- If the issue still occurs, try resetting the camera back to factory settings .
The troubleshooting steps listed above should resolve your issue. If you have completed all of the steps and the issue is not resolved, service may be required. Begin the procedure to send your Sony product into a Sony facility to be repaired.