Article ID : 00167937 / Last Modified : 03/29/2019

I Can't Turn Off or Turn On the Set-top Box when I use the IR Blaster Function

    Applicable Products

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Solution

    Follow the steps below to turn off or turn on the set-top box with your Android TV's™ remote control through IR Blaster function:

    1. On the supplied remote control, press the ACTION MENU button.
    2. Select Menu.
    3. Select Power (STB).

      Power STB

    The set-top box will turn off. Follow the same steps to turn on the set-top box with the TV's remote control through IR Blaster function.

    Note:

    • Sony can't guarantee compatibility with third party devices. Some cable boxes will turn on and off with the TV's remote. However, there are some that don't. This is merely a compatibility issue.
    • The pictures below show additional controls that may be available under Media controls and Shortcuts.

      Available options in Media controls

      Available options in Shortcuts