Article ID : 00184870 / Last Modified : 11/20/2017

The TV Screen Flickers When Playing a Blu-ray Disc or DVD on the 4K Ultra HD Blu-ray Disc Player

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This issue occurs if your TV isn't compatible with 24p video. Follow the steps below to resolve the issue:

  • If your TV has a Deep Color setting, turn it Off.
    • Check your TV manual for more information.
  • On your Blu-ray Disc™ player, set the HDMI Deep Color setting to Off.

  • On your Blu-ray Disc player, set the 24p Output settings to Off.