Article ID : 00199648 / Last Modified : 10/28/2019

Frequently Asked Questions (FAQs) about the USB Drive of Auto Media Receiver

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    This article provides general information about the Apple CarPlay™ and Android™ Auto Media Receiver with Bluetooth® technology.

    Why is the title of the track playing on the car stereo isn't highlighted on the USB list screen?
    The track currently playing from a USB device connected to the USB2 port isn't highlighted due to the device specification. Tracks are highlighted when you insert your USB flash drive in the USB1 port.

     

    The contents appear in a different order when I insert the same USB flash drive in USB1 and USB2 port.
    This is normal operation. USB1 and USB2 ports recognize the contents of the USB device in different ways. There is no option to change the order of the tracklist.

     

    Why can't I play video or audio files from the USB device?
    Unsupported video and audio formats won't playback on the car stereo. The next file after an unsupported file may also not play. If this occurs, try deleting the unsupported file.