Article ID : 00204462 / Last Modified : 04/19/2024Print

The voice-enabled Amazon Alexa device suddenly no longer controls my TV

    IMPORTANT: This article only applies to certain products and countries. Please check the Applicable Products and Categories section, and Supported Countries article for details.

    Check if your TV model uses the "TV Control with Smart Speakers" app or the "TV Control Setup with Amazon Alexa" app, then follow the corresponding steps below:

    For TV models with the "TV Control with Smart Speakers" app

    For TV models with the "TV Control Setup with Amazon Alexa" app

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    *Google and Android are trademarks of Google LLC.