Article ID : 00224035 / Last Modified : 04/10/2019

Headphones Troubleshooting Guide

Click on a topic or the image above it to view the troubleshooting steps:

 

PowerCharge
No PowerCan't Charge
PairingSound
Can't Perform Bluetooth PairingNo Sound
Noise 
Sound Skipping / Noise Occurs 

 

If your questions aren't covered in this guide, type your query in the search bar on our Support website.