Article ID : 00223185 / Last Modified : 02/19/2019

The system has encountered an error. Please contact Sony Error Message Appears on the Android TV

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

If your Android TV™ device displays the message Error: The system has encountered an error. Please contact Sony, perform a power reset.

*Android TV is a trademark of Google LLC.