Article ID : 00229158 / Last Modified : 08/31/2022Print

No sound from the Soundbar connected to the HDMI ARC port of the TV when the Control for HDMI function is off

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    When you turn OFF the Control for HDMI function, sound may not be output from the Soundbar depending on your TV model. If this is the case, select your model and follow the steps to turn ON the Control for HDMI function:



    HT-X8500 / HT-S350



    Note: If you want to output sound with the Control for HDMI turned off, connect the TV and Soundbar using an HDMI® cable and an optical digital cable. Check the Connecting a TV section of the Startup Guide for your Soundbar for more detailed instructions.

    Connection Diagram of a TV and Soundbar using an HDMI and Optical digital cables

    1. HDMI cable
    2. Optical digital cable
    3. HDMI IN jack on the TV
    4. Optical Digital Out jack on the TV
    5. HDMI OUT jack on the Soundbar
    6. TV IN (OPTICAL) jack on the Soundbar