Article ID : 00229942 / Last Modified : 03/31/2020

My headphone has a short battery life even if it's fully charged

    The usage time varies depending on the setting or use methods. To conserve battery life, check the following:

    • Turn off sound settings such as DSEE HX Auto and Equalizer on the Sony | Headphones Connect app.
      • If you apply the sound quality settings in the app, the available battery life becomes shorter.

      The table below shows your headphones battery life in the following settings.

      CodecDSEE HXNoise canceling function/Ambient Sound ModeAvailable battery life
      AACAUTONoise canceling function: ONMax. 3 hours
      Ambient Sound Mode: ONMax. 3 hours
      OFFMax. 4 hours
      AACOFFNoise canceling function: ONMax. 6 hours
      Ambient Sound Mode: ONMax. 6 hours
      OFFMax. 8 hours
      SBCAUTONoise canceling function: ONMax. 3 hours
      Ambient Sound Mode: ONMax. 3 hours
      OFFMax. 3.5 hours
      SBCOFFNoise canceling function: ONMax. 5.5 hours
      Ambient Sound Mode: ONMax. 5.5 hours
      OFFMax. 7.5 hours
    • After you use the headset, store them in the charging case.
      • If you place the headset in your pocket, they are still considered being used and the power saving mode won't activate.