Article ID : 00241319 / Last Modified : 02/24/2020

Siri starts when I play or pause music using the headphones

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    If you press and hold the Play/Call button on headphones when an iPhone® device is paried with the headphones, the Siri® voice recognition may be activated unintentionally. If you just want to play or pause music, press the Play/Call button as quickly as possible to prevent Siri from unintentionally activating.