Article ID : 00237024 / Last Modified : 02/27/2020

Unable to connect to the Music Center app when playing music from a USB device

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    If your car audio player is connected to a USB device and playing music from that source, it may then fail when you try to connect and play music using a Bluetooth® connection from the Music Center app on a smartphone.

    If this is the case, stop playing from the USB audio source first, then connect the Music Center app to the car audio.