Article ID : 00246614 / Last Modified : 06/22/2020

Factory Data Reset location change after firmware update for 750H models

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    After updating your KD 750H series TV firmware to version 60104 or higher, the User Interface (UI) for the Factory Data Reset will slightly change.

    To perform a Factory Data Reset after the firmware update, follow these instructions:

    WARNING! Performing a factory data reset will remove all customer settings in the TV including apps, channels, and wireless network settings.

    1. On the remote control, press the HOME button.
    2. Select Device Preferences.
    3. Select About.
    4. Select Reset.
    5. Select Reset, again.
    6. Select Erase everything.
    7. Select Yes.