Article ID : 00254078 / Last Modified : 12/02/2020

Why is the text on the TV blurry when receiving a 4K 120Hz signal from another device?

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    There is a software issue in video processing when using the TV in Game/Graphics mode. 

    12/02/20:  Firmware update version v6.0414 is now available to resolve this issue.

    • The automatic update is released on a staggered schedule so it may take a week or so before it is sent to your TV.
    • If you don’t want to wait for the automatic update, you can download the update from the downloads  page for your TV model and manually install it.