Article ID : 00287023 / Last Modified : 01/10/2023Print

My BRAVIA CAM is loose after mounting it to the TV

    There are some steps you can review if your BRAVIA CAM camera feels loose after installing it on the TV. Depending on the TV and camera type, the installation will be different. Select the camera model based on your TV for installation tips:

    Note: The latest software update is required to activate BRAVIA CAM features. Downloads are posted on your model support page.

    BRAVIA CAM model CMU-BC1M (supplied with the Z9K and A95K model series)

    BRAVIA CAM model CMU-BC1 (all other compatible models)


    • Once installed, check for the latest software update for the BRAVIA CAM. With the supplied remote:
      • Select SettingsRemotes & AccessoriesBRAVIA CAMSoftware update.

    • For additional information and tips, refer to the Frequently Asked Questions (FAQs) about the BRAVIA CAM article.