FAQ for HX99 RNV Retina Projection Camera Kit with Retissa Neoviewer

What is the Retina Projection Camera Kit?

This camera kit consists of Sony’s DSC-HX99 compact camera and QD Laser’s RETISSA NEOVIEWER, a viewfinder that uses laser retinal projection technology.

What is the uniqueness of the technology?

The retinal projection bypasses the eye's focusing function and projects images directly onto the retina. This process is not dependent on visual acuity and can provide clear and bright images to both the center and the peripheral area of the retina.

How does the Retina Projection Camera Kit work?

This device is like a projector that uses the retina as a screen. It combines RGB semiconductor lasers to create a full-color, low-intensity beam of light. The beam is then guided to the retina with the help of a small, vibrating mirror (called a MEMS mirror) and precise optics.

The laser beam goes through the middle of the pupil and creates a sharp picture on the retina. This lets the person see clearly without having to use their eye's focusing ability, even in their peripheral vision.

What are some of the features and benefits of the Retissa Neoviewer?

The RETISSA NEOVIEWER is a game-changing photography device with a cutting-edge retinal projection system, making it easier to capture breathtaking pictures with high-magnification optical zoom.

Why should I use the Retina Projection Camera Kit?

If you experience difficulty using a traditional viewfinder or screen display, even with glasses or contact lenses, it may be worth trying our product as it utilizes a different displaying technology.

What can I do with the Retina Projection Camera Kit?

The camera will serve as your eyes in a sense. With the camera kit, it will handle the focusing for you. You can utilize all the camera's features, which include a powerful optical zoom, to observe your surroundings, capture photos, and record videos.

Can glasses or contact lenses be used with the RETISSA NEOVIEWER accessory?

You don't need glasses or contact lenses to view images. If you're wearing contact lenses, you can use the viewfinder without any issues. However, if you wear glasses, it's best to take them off to avoid only partially seeing the projected image.

Where can the I use the DSC-HX99 RNV camera kit?

Please ensure that you follow the guidelines provided in the instruction manual.

Is the RETISSA NEOVIEWER a medical device?

The RETISSA NEOVIEWER is not a medical device and is not intended to treat or assist with any specific disease or to correct vision. The laser beam passes through the middle of the pupil, creating a sharp image on the retina. This allows the person to see clearly without relying on their eye's focusing ability, even in their peripheral vision. It is important to note that this product has not been approved by the FDA to diagnose, treat, cure, or prevent any specific condition.

What is the recommend age for use?

This item is designed for those who have achieved the age of majority in their state of residence, signifying that it is intended solely for adults.

Who is your target user for this Retina Projection Camera Kit?

The camera kit is for those who may have found traditional viewfinders difficult to use.

Why was Sony's DSC-HX99 chosen?

This product boasts a compact size, high magnification zoom capabilities, excellent auto focus, and HDMI output for seamless connectivity.

Is this Retina Projection Camera Kit manufactured by Sony?

The camera kit includes the RETISSA NEOVIEWER accessory made by QD Laser, Inc. and the DSC-HX99 camera manufactured by Sony Corporation.

How many megapixels?

The RETISSA NEOVIEWER can project 720P (1280×720) equivalent. Actual projection quality depends on the camera output. The camera can record up to 18.2M pixel photos and 4K video.

What is the viewing angle of the RETISSA NEOVIEWER?

Horizontal viewing angle: Approximately a 60 degree angle

Aspect ratio: 16:9

How many hours to fully charge the RETISSA NEOVIEWER? How many hours can it be continuously used when it is fully charged?

The RETISSA NEOVIEWER takes up to 4 hours to fully charge and can be used for approximately 3 hours on a charge.*

*Actual performance varies based on settings, environmental conditions, storage and usage. Batteries are consumable products and their capacity degrades over time as they age. Life span of battery is not guaranteed.

What is the weight of the RETISSA NEOVIEWER kit?

Weight specifications are as follows:

• Camera kit total weight: Approximately 1.26 lbs (572 g)
• DSC-HX99: Approximately 0.53 lbs (242 g) (w/battery, memory card
• RETISSA NEOVIEWER (RNV): Approximately 0.73 lbs (330 g)

What type of laser is in the RETISSA NEOVIEWER product?

Combination of RGB semiconductor laser.

How does the DSC-HX99 connect to other devices?

You can connect to your PC using an HDMI cable.

What is the wattage of the RETISSA NEOVIEWER?

It's 2.5W.

Can RETISSA NEOVIEWER accessory be used with other cameras?

Currently, the RETISSA NEOVIEWER accessory is only compatible with the Sony's DSC-HX99 camera.

Can the hand strap included with the DSC-HX99 camera be used with the Retina Projection Camera Kit?

The DSC-HX99 camera strap is not compatible with the DSC HX99RNV camera and RETISSA NEOVIEWER kit. It's only meant for use with the DSC-HX99 camera

Why is the Touch & Try experience recommended?

It is strongly advised for a potential buyer to have a firsthand experience with the product and perform a comprehensive evaluation prior to making a purchase, if feasible..

For a list of Touch and Try Locations, visit the product page on our Electronics Store site and click Features.

Can anyone purchase this Retina Projection Camera Kit thru Sony Electronics Store site?

Yes, we understand your interest in this kit. It may be beneficial for the individual to try the kit out before committing to a purchase. This way, they can be confident in their decision and ensure that it meets their needs.

Does Sony sell the Retina Projection Camera Kit in the U.S.?

Yes, the DSC-HX99 RNV kit is available for purchase in limited quantities.

Can the RETISSA NEOVIEWER be purchased separately?

Only the kit with the DSC-HX99 camera and the RETISSA NEOVIEWER accessory will be sold. There is no plan to sell the RETISSA NEOVIEWER accessory as a stand-alone item.

The image doesn't appear to project.

Please check the following:

• The camera and the RETISSA NEOVIEWER are charged and turned on.
• The HDMI cable of the RETISSA NEOVIEWER is correctly connected to the camera.
• The HDMI setting (resolution) is set to Auto or 1080p.
• The HDMI setting (24p/60p) is set to 60p.
• Check the status light. If it is green and no image is projected, it may be a malfunction. Contact the Sony Customer Support team for assistance.

The status light on the RETISSA NEOVIEWER is blue and the image is not projected.

It is in stand-by mode. Check the power and connection of the camera and press the power button of the RETISSA NEOVIEWER (Turn on the camera, then the RETISSA NEOVIEWER before use).

The status light on the RETISSA NEOVIEWER is blinking blue and the image is not projected.

The device has detected impact and stopped. Press the power button of the RETISSA NEOVIEWER.

The status light on the RETISSA NEOVIEWER is blinking red.

The usage time limit is approaching. Stop using the device and turn off the power (In the event of simultaneous use of battery* and external power supply, the product will automatically turn off after 7.5 hours of continuous use. Do not use the RETISSA NEOVIEWER more than 7.5 hours of continuous use).

*Actual performance varies based on settings, environmental conditions, storage, and usage. Batteries are consumable products and their capacity degrades over time as they age. Life span of battery is not guaranteed.

The projected image on the RETISSA NEOVIEWER seems to be blurred or distorted.

Please check the following:

• If the auto focus function works (by changing the shooting target, half-push the shutter button, etc.).
• The lens of the camera and RETISSA NEOVIEWER is clean.
• The camera output mode is Auto or 1080P for HDMI resolution (The image becomes distorted when 1080i is selected).
• The camera output mode is 60p for 24p/60p output select (The image becomes distorted when 24p is selected).

The projected image may be blurred under low pressure, like in a plane or on a mountain. However, it will recover after getting back to normal atmospheric pressure.

Who do I contact if I experience trouble with the Retina Projection Camera Kit?

Sony Electronics Inc. is the authorized servicer for RETISSA NEOVIEWER and Sony's DSC-HX99 camera kit. Contact the Sony Customer Support team for assistance.

Limited Warranty

• DSC-HX99: 1 year Sony Electronics Limited Warranty
• RETISSA NEOVIEWER: 1 year QD Laser, Inc. Limited Warranty