Article ID : SX545802 / Last Modified : 04/13/2018

Why doesn't Xperia E5 charge as expected?

    You may experience that your Xperia™ E5  takes a long time to charge or doesn't charge at all. To avoid this, make sure to charge your phone with an original Sony Mobile charger specifically intended for your model. Do not use a third-party charger!

    If this doesn't fix the problem, try the following troubleshooting information for your device:

    The device doesn't seem to charge

    I cannot power on my device