Article ID : SX578602 / Last Modified : 04/12/2018

Bad sound quality with noise cancelling headphones

    Xperia™ XA1, Xperia™ XA1 Ultra and Xperia™ L1 do not support noise cancelling headphones with a 5-pole 3.5 mm connector. If this kind of headphones are used, it can result in poor or no audio in either the left or the right headphone speaker.