Article ID : SX637002 / Last Modified : 01/21/2019

Why does my headset not work after I updated my phone to Android 8.0?

    You might experience that some types of cable headsets with a voice control button do not work with Xperia X and Xperia X Compact running on Android™ 8.0 (Oreo). This will be fixed in a future software version.

    Note! Software updates are released at different times depending on the operator, market, region or country. Therefore, we cannot give you an exact date for when a specific update will be available for your device. In addition, network operators and specific markets may choose not to use the updates for specific models.

    Affected Xperia devices

    Xperia X
    Xperia X Compact

    Affected SW Versions

    SW 34.4.A.0.364 
    SW 34.4.A.2.19 
    SW 34.4.A.2.32