Article ID : SX669702 / Last Modified : 09/24/2020

How do I enable VoLTE? (Android 9 or Android 10)

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Valid for

    • Android™ 9 Pie
    • Android™ 10

    Solution

    Depending on the operator, your phone must sometimes be operator-branded and/or use operator-customized system software to be able to use VoLTE. Your subscription (incl. SIM card) must support VoLTE for the device model you're using. To inquire if your device, software, subscription and SIM card support VoLTE, contact your mobile network operator.

    To enable VoLTE

    Android 10

    1. Make sure your specific Xperia device model and network subscription support VoLTE.
    2. Find and tap SettingsNetwork & InternetMobile network Preferred network type4G (preferred)/3G/GSM.
    3. Tap the switch beside Enable VoLTE to turn the feature on. If Enable VoLTE isn't available, contact your network operator.

    Android 9

    1. Make sure your specific Xperia® device model and network subscription support VoLTE.
    2. Find and tap SettingsNetwork & InternetMobile networkAdvancedPreferred network type4G (preferred) / 3G / GSM.
    3. Tap the switch beside Enable VoLTE to turn the feature on. If Enable VoLTE isn't available, contact your network operator.