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Sony SupportAudio & Video

Headphones

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    • Wireless Headphones

    • Wired Headphones

    • Headphone Amplifiers

    Popular Topics

    Replacement earpads or earbuds

    Learn where to purchase replacement earpads or earbuds for your headphones

    Headphones Troubleshooting Guide

    Get help with common headphones issues.
    • The sound from one side (left or right) of the headphones is very low.
    • I Can't Hear Any Sound from My Headphones
    • The battery for the cordless headphones will not hold a charge.
    • What is the maximum communication range of the Bluetooth connection?
    • What are Noise Canceling Headphones?

    Purchase Parts and Accessories

    Find replacement remote controls, parts and accessories.

    Models: 313

    • Popularity
    • Alphabetical (A to Z)
    • Alphabetical (Z to A)
    • WH-1000XM3
      DownloadsManualsQuestions & Answers
    • WF-1000XM3
      DownloadsManualsQuestions & Answers
    • WH-RF400
      DownloadsManualsQuestions & Answers
    • WH-H900N
      DownloadsManualsQuestions & Answers
    • WI-C300
      DownloadsManualsQuestions & Answers
    • MDR-RF985RK
      DownloadsManualsQuestions & Answers
    • MDR-XB650BT
      DownloadsManualsQuestions & Answers
    • WH-1000XM2
      DownloadsManualsQuestions & Answers
    • WI-C200
      DownloadsManualsQuestions & Answers
    • MDR-RF995RK
      DownloadsManualsQuestions & Answers

    Product Alerts

    • End of support notification for products using the Windows 7 operating system
    • Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd.

    Questions & Answers

    Discover 360 Reality Audio

    Learn more ➤

    Community

    A place where you can find solutions and ask questions
    • The WF-1000XM3 earbud headphones will not charge or power on
    • Sound is low when playing music or when the volume level is set to maximum on the WF-1000XM3 earbud headphones
    • There is no sound from the WF-1000XM3 earbud headphones when connected by Bluetooth (paired) to a Windows 10 computer
    • No sound or sound only from one side of the WF-1000XM3 earbud headphones
    • Noise canceling doesn't work on my WF-1000XM3 earbud headphones

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