Article ID : 00172119 / Last Modified : 03/29/2019

Unable to Locate the Wireless Setting on the Blu-ray Disc Player.

Applicable Products and Categories of This Article

Applicable Models:

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.


The Blu-ray Disc® players listed in this solution, require a wired (LAN) connection to your modem or router in order to connect the device to the internet.

Wired connection

NOTE: If your modem or router are located in a place where it is to difficult to make a wired connection, the LAN (100) connection on the back of the device to a wireless adapter (sold separately) to provide a wireless connection. The following is a list of these other connection options.