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Sony SupportBluetooth Headphones

WH-ULT900N / ULT WEAR

ULT POWER SOUND series | ULT WEAR Wireless Noise Cancelling Headphones

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Popular Topics

Will the headphones charge when the message "A USB device has exceeded the power limits" is displayed on the connected computer?
How do I replace the earpads or earbuds on my headphones?
How to use Bluetooth headphones for video calls on a computer
Headphones troubleshooting guide
Guide to using Amazon Alexa with wireless headphones
Using the Touch Sensor Control Panel of the Wireless Headphones
What is the maximum communication range of the Bluetooth connection?
Frequently Asked Questions About Audio Devices With Bluetooth Function

Product Alerts

  • End of support notification for products using the Windows 10 operating system
  • Service program for WH-ULT900N ULT WEAR headphones
  • 3rd party sign-in IDs ending for Sony cloud services
  • Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd.

Downloads

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  • System Software
Release Date
  • Firmware Update to Version 2.1.0Release Date: 12/09/2025
    12/09/2025
  • Sony | Sound Connect (Formerly Sony | Headphones Connect)Release Date: 02/12/2026
    02/12/2026

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Manuals & Warranty

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File Size
Release Date
  • [PDF]Warranty(1.52 MB)Release Date: 03/06/2019
    1.52 MB
    03/06/2019
  • Help Guide (Web manual)File size is not provided.Release Date: 04/11/2024
    04/11/2024
  • [PDF]Reference Guide(152 KB)Release Date: 04/11/2024
    152 KB
    04/11/2024

Product Self-Repair Manual Insert

For availability of repair parts and instructions, please visit the Self Repair section on our Product Repair page.

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Videos

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[VIDEO] Connect your Bluetooth headphones in 60 seconds
> Watch this video in the article
Open video player
[VIDEO] What are the features of the Headphones Connect app?
> Watch this video in the article
Open video player
[VIDEO] ULT Wear Wireless Noise Canceling Headphones – Product Overview
> Watch this video in the article
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[VIDEO] Customize your sound experience with the Sony | Sound Connect app!
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