Article ID : 00009928 / Last Modified : 03/29/2019

How to perform a hard reset on the Reader.

    WARNING: A hard reset will erase all transferred content on the Reader. It will not erase the built-in dictionary.

    1. Power off the Reader™ device.
    2. On the bottom edge of the Reader, using the stylus, press the RESET button.
    3. Turn on the Reader.
    4. While the screen displays Opening book..., simultaneously press and hold down the Page Turn (back) [FIG. 1] button and the VOL + [FIG. 1] button until the Reset All screen is displayed.

      NOTE: If Opening book... does not display on the screen, charge the Reader's battery for several hours before attempting the reset process again.

    5. Touch Yes to reset the Reader.